Review summary

Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

c
Just what I needed.Thank you.

Just what I needed.Thank you.

IM
Stress free

Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.

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All reviews

1,000 total β€’ Write a review

Showing 151 - 160 of 996 reviews
SC
5 out of 5 stars

Great Service

Price was good. Delivery was fast Product was exactly as it says on the tin. Will definitely use them again

Date of experience: May 23, 2025

PG
5 out of 5 stars

Excellent service

Excellent service. Quick and promp

Date of experience: May 22, 2025

D
1 out of 5 stars

I paid for next day delivery and stuff…

I paid for next day delivery and stuff turned up 12 days later

Date of experience: May 22, 2025

MM
5 out of 5 stars

A prompt delivery of exactly the item I…

A prompt delivery of exactly the item I neede

Date of experience: May 22, 2025

PE
5 out of 5 stars

Good price quick delivery

Good price quick delivery

Date of experience: May 22, 2025

AM
5 out of 5 stars

Very good

Very good, quick delivery

Date of experience: May 21, 2025

D

DdC

US

5 out of 5 stars

Great service

Fast delivery, great product, decent price

Date of experience: May 21, 2025

KO
5 out of 5 stars

Easy to find on website

Easy to find what I was looking for on website

Date of experience: May 21, 2025

D
1 out of 5 stars

All in all, great price, shocking delivery times and badly packed

Build and plumb had the ronseal decking oil 5 lt can advertised at a great price. I ordered four cans and chose the pay Β£9.99 next day delivery. This was on a Friday around 2.30. The first two cans arrived on the following Wednesday. I spoke to customer service and received an apology as this sometimes happens. The delivery company split the orders and may deliver on different days. As for the next day delivery I was offered a refund. The next two cans turned up on the Friday! That's seven days from placing my order. The refund came through on the same day. Only Β£5 refunded. As for the four cans of oil, all four packed in very thin cardboard boxes and very dented and misshaped. So all in all, great price, shocking delivery time and badly packed.

Date of experience: May 21, 2025

SH
5 out of 5 stars

Great service

Great service

Date of experience: May 20, 2025

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