Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

AF
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

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Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

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Hands-off and highly efficient system!

Hands-off and highly efficient system!

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My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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Showing 521 - 530 of 996 reviews
EM

I got an earlier test date quickly

I got an earlier test date quickly. The service was fast, simple, and very reliable. Really happy with it!

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TW

Amazing experience

Amazing experience! Everything worked as expected and I got my new test date in just a couple of days. The process was straightforward, and I didn’t have to lift a finger.

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ER

I used bookdrivingtest to find a sooner

I used bookdrivingtest to find a sooner test date, and I’m so glad I did. They made the whole process easy and quick, and I received regular updates. Highly recommend this service!

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jc

Absolute SCAM

Absolute SCAM. I paid an initial fee of £19 & received an email telling me they have found availability in August which they will book for an additional fee of £48 which I promptly paid but since then I have heard NOTHING. After several emails to “support” requesting a full refund they haven’t had the decency to reply. DO NOT have anything to do with them.

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NA

Best service ever and great customer…

Best service ever and great customer service team 24/7 Emily was very helpful

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HR

I was able to change my test date

I was able to change my test date to a much earlier one. The service was quick, easy, and reliable.

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EC

I was able to find an earlier test date

I was able to find an earlier test date quickly. The service was simple, fast, and highly reliable.

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ED

I found an earlier test date without

I found an earlier test date without any issues. The service was fast, efficient, and hassle-free. Great experience!

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JJ

Fake email notification

A wasted £19. I'm under the impression that fake emails notification for non existing test dates were given when compared with other booking sites. Since test slots are quite scarce, notification service is not of much use. But to get the automated test booking it costs another £50, so the whole £19 thing feels like a scam. I'd advice to get the £50 automated booking or not to get any at all. Their customer service was good. Called me up, understood my concerns and has promised a refund

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JF

Bookdrivingtest made everything easier

Bookdrivingtest made everything easier for me. I had been waiting forever for a test date, but they helped me get an earlier one in just a few days. Very reliable service!

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