Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

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IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

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DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

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DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

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Showing 401 - 410 of 996 reviews
EM

It works well

It works well! I managed to book at test five weeks sooner, though more pricing choices would be nice.

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TM

So glad I used this service

So glad I used this service! It was fast and reliable.

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LT

Was able to get a test appointment…

Was able to get a test appointment within a few days of signing up. The process was easy to understand and very efficient. I'd definitely use this again if I needed to reschedule in the future.

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BR

The service was quick and efficient

The service was quick and efficient! I got an earlier test date within days. Very happy with the process!

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BJ

Fast and easy

Fast and easy! I secured my earlier test date without issues.

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AP

Quick and seamless process

Quick and seamless process. Got my test date moved up easily.

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TM

Great for anyone looking to speed up

Great for anyone looking to speed up the process. I set my filters and just waited for a notification. Got a test date very quickly and didn’t need to do anything complicated.

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DP

I’m so happy with how simple it was to

I’m so happy with how simple it was to get an earlier test date. The process was fast and easy.

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UC

Be careful...

I looked online in a few places to make sure this site was a legit route to book a driving test, due to the current shortage. When I found no objectionable information, I decided to proceed. After entering my desired test locations, I paid £19 for the site to find cancelations. It seemed to find cancelations in spades, as I was getting email notifications every 20 minutes for dates open within the current or following month. But when I went on the dvsa websites immediately following the notifications, no slots were available. So then this website says for an additional £49, it will automatically book the next cancelation it finds. I get a little suspicious about it, but the desperation of getting a test date soon got to me. So I paid the £49. The information that doesn't seem readily available to you before you pay that fee for an automatic booking is that you must already have a booked driving test so that they have a reference number to use for an earlier booking date on their side. This meant I had to spend another £60+ to book a driving test through the dvsa, for a date months later, at a location nowhere near my normal driving area. And guess who I never heard from after booking that appointment and getting that reference number? I even gave them another week before writing a review, just to be fair. But £130 later, I'm taking my test months later than I wanted to, at a location far out of my way... and I could paid half of what I ended up paying to have the same result.

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B

Waste of money…

You have noted that you successfully changed my test and now ask for more money to continue searching when it was my husband who rebooked a test through his own search. Total waste of money asking for a refund. I contacted support and they did not address the point raised above only commented that refunds are only considered after 60 days (I am sure it said 30 on the web site).

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