Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
RB
5 out of 5 stars

Very user-friendly

Very user-friendly, and support was there when I had a question. Would definitely use again.

Date of experience: July 3, 2025

SR
5 out of 5 stars

I failed my first test and needed

I failed my first test and needed a retest fast. This gave me a new slot within three days.

Date of experience: July 3, 2025

DS
5 out of 5 stars

Perfect if

Perfect if you're in a rush.

Date of experience: July 2, 2025

GS
5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Everything was clear, and the result came fast. Couldn’t ask for more.

Date of experience: July 2, 2025

AH
1 out of 5 stars

Very bad service

Very bad service. 19 pounds paid for notification alert, it seems their system provide a slot within a week (wierd, somehow maybe fake!) to ensure they get that money. Then they offer 50 pounds for Autobooking, after 55 days nothing was found even a notification!!!

Date of experience: July 2, 2025

HC
5 out of 5 stars

Easy signup

Easy signup, instant results. So useful!

Date of experience: July 2, 2025

LT
5 out of 5 stars

I didn’t expect to be rebooked so

I didn’t expect to be rebooked so quickly. The automatic system is super smart and saved me tons of time.

Date of experience: July 2, 2025

NH
5 out of 5 stars

Highly effective

Highly effective. Within 48 hours, I had three new options to choose from. Picked the one that worked best for me.

Date of experience: July 2, 2025

GE
5 out of 5 stars

This is the only thing that worked for

This is the only thing that worked for me after hours trying the DVSA website. Got a booking much sooner than expected.

Date of experience: July 2, 2025

WF
5 out of 5 stars

The speed at which they operate

The speed at which they operate is incredible. Got an ideal time and location faster than I thought.

Date of experience: July 1, 2025

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