Great people to deal with
Great people to deal with, great communication.

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
Great people to deal with, great communication.
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
The girl who served us had patience with our difficulty in deciding
Very good service for this inexperienced traveller.
Donna and staff very helpful and professional to find our holiday.
A very friendly person who got us a holiday we wanted with all the documentation sent.
My granddaughter and I were looking for something different, Liz at Barrhead Travel Clarkston was amazing. She took her time, nothing was too much bother. We finally settled on a week in Italy at Lake Garda, half board, we leave n Cy week. So looking forward to it. Thank you Liz xx
In shop staff made it easy to book our holiday
I dealt with Robbie from the Saltcoats branch, what started as an enquiry lead to a secure booking of our family holiday, he was very responsive with messages, polite and helpful he gave good information regarding the resort we chose. We are looking forward to our family holiday very much roll on Oct and thank you so much to Robbie for helping us book our holiday! And I would 100% book with Barrhead Travel again
Colin who booked our cruise for us was helpful and efficient
Staff are very efficient, competitive price And you speak to the same person with any queries that’s why I would recommend Barrhead Travel
Was happy with the way were treated Audrey was very helpful and took time to answer all questions no complaints in fact booked cruise for next year
Although a mistake was made in our initial booking, it was rectified very swiftly to our satisfaction. Debs was extremely kind and helpful.
Would definitely use this travel agent again. I used the Wallasey branch Chloe was extremely knowledgeable about our destination, she gave a variety of options for accommodation and was really helpful and easy to deal with.
Shopping at the fort shopping centre it was a spur of the moment and decided to look at holidays we new where we wanted to go the girl in the travel agent’s was great & we had the holiday booked in minutes great service
Always great experience
Well dealt with by Jamie
Original paperwork sent to us showed far better cabin than we apparently have been allocated and when we queried it we got all sorts of variations as to why this happened. Seems as if we were sold one thing and then given another. Apparently cabin 309 is a mistype for cabin 320!!! Not impressed at all.
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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