Auntie Belhams Cabin Rentals

4.874 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.874 out of 5 stars
Excellent
5 out of 5 stars
919
4 out of 5 stars
56
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
6
1,000 reviews in total

Review summary

Auntie Belhams Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Mice in the cabin

We were in the cabin in Gatlinburg. The cabin was nice and the location was good. The problem is that the cabin had mice...Read more

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POPULAR
2 out of 5 stars
2/5

NO Refund Policy Unfortunately we had to cancel our…

Unfortunately we had to cancel our trip-a year ahead of time, due to unforeseen circumstances. Staff I spoke to were ver...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

A Perfect Mountain Getaway!

Our family stay at this beautiful cabin in the Smoky Mountains was nothing short of amazing. The cabin itself was immacu...Read more

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POPULAR
5 out of 5 stars
5/5

Wonderful experience!!

We stayed in Awesome Views and it was AWESOME!! The views were incredible. The house was beautiful...clean, well furn...Read more

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0
🔥 High engagement

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about 7 years ago
5 out of 5 stars

Really enjoyed the stay there looking…

Really enjoyed the stay there looking forward to booking again next year

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Lavada Brooks
Lavada Brooks
1 reviews
about 7 years ago
5 out of 5 stars

Easy Check In.

We have stayed with Auntie Belham's Cabins for over 10 years for our visits to TN. Check-in is easy, fast, and friendly. The online reservation was a bit tedious this time, however, any questions were answered with a phone call to the office and addressed quickly.

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about 7 years ago
5 out of 5 stars

Tranquil moments

Tranquil moments, lots of relaxing! Very easy check in, ladies were so nice and helpful. We stayed in Tranquil Moments at the very top top of a mountain. We LOVED it! Over the years we’ve developed a check list of what we want in a cabin and finally found the perfect one! Flat parking area in front of cabin. Yes! NO wrap around porch so a bear or animal can’t comecaround the corner while we are sitting in a hot tub relaxing. One level with 2 bedrooms with king beds each room. Hot tub on back deck. less than 8 steps from driveway up to cabin. Fireplace and roomy furniture, prefer leather and not tweedy fabric. ( we compromised with this one!) General information others might want to know- This cabin is not elaborately decorated but is very comfortable. Lots of towels, but only one kitchen towel? Needs a few more lamps in leiu of glaring overhead ceiling lighting. No soaps or shampoo provided, no hair dryer. There ARE bears around this cabin. We had a mother and her three cubs walk right across the road not 15 feet from the front of our car as we turned up the road, turning onto the drive to the cabin. Beds were very comfortable, all TVs worked fine as did the hot tub. Kitchen needs more pots and pans, especially larger for cooking pasta AND sauce or chili. Wonderful shopping, beautiful drive in mountains. We WILL return!

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about 7 years ago
5 out of 5 stars

Our cabin was very clean and when…

Our cabin was very clean and when checking in everyone was very nice. We loved our stay and enjoyed the hot tube and pool table. Thank you for a great stay. 👍👍

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about 7 years ago
5 out of 5 stars

Our new favorite get away ....

When we made it to the office to check in the staff was extremely nice and helpful. Then as soon as we arrived at the cabin it felt like home. Auntie Belham's goes over and beyond to make sure your overall impression of Gatlinburg is nothing short of amazing. The cabin was very clean and just had that cozy feel right away once you walk in the door. It was very hard to leave such a nice cabin with a wonderful view and we will only use Auntie Belham's from this point on.

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Shanee Parker
Shanee Parker
1 reviews
about 7 years ago
5 out of 5 stars

Great Experience

Great Experience. Cabin was clean, Staff was friendly! Definitely looking foward to my next trip in the smoky mountains while staying in one of the cabins

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Ashley Sheehy
Ashley Sheehy
1 reviews
about 7 years ago
5 out of 5 stars

Beautiful Smokey Mountains

We had such a nice stay in the smokey mountains. Auntie Belhams had a problem with the cabin we rented online. They gave us 3 other options to choose from that were similar to what we chose. They went above and beyond to accommodate the inconvenience. We had a great time and can't wait to return!

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about 7 years ago
5 out of 5 stars

The cabin was better than defined in…

The cabin was better than defined in the website. It had all the features

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about 7 years ago
4 out of 5 stars

Cabin was clean and in good location

Cabin was clean and in good location. Check in was easy.

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Les Anderson
Les Anderson
1 reviews
about 7 years ago
5 out of 5 stars

The cabin was terrific

The cabin was terrific. The folks at the Auntie Belham were very courteous, kind, and informative. My only thing is maybe a more liberal cancellation policy or maybe a cheaper guarantee fee.

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Dinkleboo
Dinkleboo
1 reviews
about 7 years ago
5 out of 5 stars

Auntie Bellhams is very prompt and…

Auntie Bellhams is very prompt and professional! We had a couple of minor issues that they took care of quite quickly. We loved our cabin Big Bear Lodge. It had plenty of space and breath taking views. It was a bonus that it had a garage. I only wish that there was an easier way to access the garage door when returning to the cabin (ie door clicker). We appreciated the cleanliness of the cabin and the friendliness of the staff at the main office 😁

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Shavarity
Shavarity
1 reviews
about 7 years ago
5 out of 5 stars

We loved our stay in the cabin

We loved our stay in the cabin. Already plannin planning our next vacation

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Ken
Ken
1 reviews
about 7 years ago
5 out of 5 stars

We had a wonderful weekend and only one…

We had a wonderful weekend and only one small issue with the television/blue tooth/theater room. We contacted the help desk and a solution was provided quickly and efficiently. We would definitely use this company again.

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Trudy Manis
Trudy Manis
1 reviews
about 7 years ago
5 out of 5 stars

family birthday celebration

We had a great time here and plan on returning some day. We celebrated our mother’s 88th birthday as well as 3 others while we were there. Close to lots of great things to do and places to eat.

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about 7 years ago
5 out of 5 stars

Had a great time in the smokies and…

Had a great time in the smokies and Auntie Belhams Cabin Rentals made it even greater and I will always use them great service and great cabins.

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Amanda Sells
Amanda Sells
1 reviews
about 7 years ago
5 out of 5 stars

Everything We've Ever Wanted

Hidden Treasures is everything we've ever wanted in a cabin! Last year, we stayed across the street and my husband kept talking about how perfect that cabin was. This year, when I booked a cabin, I had no idea I had booked this one until we pulled in the driveway! My husband said we'll never stay anywhere else :) The cabin is the perfect size. Two bedrooms and two bathrooms (we stayed here with our 4 year old and my parents as well). The kitchen was well stocked with everything we needed to make breakfast and a grill outside. The view from the hot tub is majestic!

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about 7 years ago
5 out of 5 stars

Everything was just as advertised on…

Everything was just as advertised on there web page....What I liked best is anytime I needed to call the office someone always answered and was always helpful...I would stay with them again and would definitely tell a friend about them....Our cabin was so clean and the view was beautiful...

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about 7 years ago
5 out of 5 stars

Helpful and perfect

Cathy and other employees were so helpful and gave fantastic recommendations! We loved our stay in the cabin suggested; it was perfect. Thank you Auntie Belham’s!

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R B
R B
1 reviews
about 7 years ago
5 out of 5 stars

Erficient and consistent.

I love the efficiency of the check in process, the quality of the cabins, and how they are represented online. This has become a brand I can trust.

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Cindy Terbot
Cindy Terbot
1 reviews
about 7 years ago
5 out of 5 stars

Our cabin was amazing

Our cabin was amazing! Check in was so easy and everyone was so friendly and helpful. We will be back!

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