Auntie Belhams Cabin Rentals

4.874 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.874 out of 5 stars
Excellent
5 out of 5 stars
919
4 out of 5 stars
56
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
6
1,000 reviews in total

Review summary

Auntie Belhams Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Mice in the cabin

We were in the cabin in Gatlinburg. The cabin was nice and the location was good. The problem is that the cabin had mice...Read more

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POPULAR
2 out of 5 stars
2/5

NO Refund Policy Unfortunately we had to cancel our…

Unfortunately we had to cancel our trip-a year ahead of time, due to unforeseen circumstances. Staff I spoke to were ver...Read more

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0
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POPULAR
5 out of 5 stars
5/5

A Perfect Mountain Getaway!

Our family stay at this beautiful cabin in the Smoky Mountains was nothing short of amazing. The cabin itself was immacu...Read more

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POPULAR
5 out of 5 stars
5/5

Wonderful experience!!

We stayed in Awesome Views and it was AWESOME!! The views were incredible. The house was beautiful...clean, well furn...Read more

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Melissa Herr
Melissa Herr
1 reviews
over 1 year ago
5 out of 5 stars

Review of the Red Bear cabin!

No complaints at ALL! I was so grateful for this cabin and how it provided exactly what we needed. This cabin was clean, spacious, and had a beautiful view. I went with my husband, two friends, and 2 year old. She slept in the enclosed bedroom down stairs, and I actually was grateful there were no windows in there as she sleeps in the dark for naps and night time. Every bedroom had an attached bathroom. The main floor bathroom was so huge; I felt pampered. I loved that there was also a laundry room. Beds were comfortable. Hot tub was great! Bear sightings happened two times, we even saw babies! We made most of our meals in the cabin and the kitchen/dining room were so great! My daughter loved the stuffed bears everywhere! She walked around to say bye to them all before we left! The giant jenga was so nice. We played it while we put out our splash pad for our daughter on the driveway. Going to the Honeysuckle pool was one of the reasons I wanted this cabin, and I was grateful for it! Recommendations for stayers: I would just make sure you bring exactly what Auntie Belham recommends to bring on the website. Also if we hadn’t brought our own casserole dishes, we would’ve had to go purchase some at the local dollar general, because the kitchen is a little more sparse on the utensils and supplies to cook with. There were plenty of plates, bowls and cups though. Also bring aluminum foil/plastic wrap/plastic baggies if you need those! Prepare to go up hill to get to this cabin; it wasn’t bad though! That Hillbilly Pancake House at the bottom of the hill was delicious, and so is the coffee shop next door to it. Heavenly Roast was also good. We enjoyed visiting the Mountain Brothers General store too! Recommendations to Auntie Belham: I would consider stocking up a few more kitchen casserole dishes, and other cooking utensils/dishes, pots. I would also figured out your TV’s because we got direct TV to work, but there was a Roku remote that didn’t do anything? I also couldn’t get the Amazon TV remote in our room to work either. Although it was a bummer, it wasn’t a big deal to us because… vacation isn’t about watching TV much anyway haha! Thank you once again for a wonderful trip!

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Kim C
Kim C
1 reviews
over 1 year ago
1 out of 5 stars

Heads up!!

We recently stayed at Auntie Belhams cabin,the Burning Love. For our Anniversary, if you are looking for a Romantic, relaxing, enjoyable, stress-free time you may want to keep on looking. This was an expensive trip, that was 100% ruined. I wish someone would of given us a heads up on what to expect.

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over 1 year ago
3 out of 5 stars

LeConte View

I was disappointed in a few things at our cabin during our stay...one of the downstairs bedrooms was dirty. Had to wash the entire bedding as soon as we got there. There was food on the sheets and bed spread that was crunched up plus the sheets were dirty along with the crumbs in it. Then we found a toy and deodorant cap behind the door. The room with the door down stairs had some sort of goop on the wall. The large front burner on the stove didn't work and saw in the book it hasn't worked for a while. Couldn't open the blind by the TV in the livingroom because it was broken. Other blinds had broken slats and others looked dingy. The counter was sticky as though it hadn't been wiped off. We had to clean the counter and table off before using. Also not a big issue but wanted to bring to your attention was the dryer, the lint trap was PACKED and needed cleaned before using. Was disappointed with having to do our own cleaning before we could fully use the cabin that we couldn't get in until 3-4pm and over an 8hr drive. The beds were horrible and needs replaced!!! The pictures and the 3D view were different from each other as well. For the price we paid for a week was not really worth the money but we made the best out of it! As someone else had already stated it's difficult to find if you don't follow a GPS. Really steep turns and if the roads were wet it made it difficult to get good traction up the mountain. We did get to see a mama bear and 3 cubs though so that was nice. If we ever book with this company again (probably not) I'll definitely read the reviews better! This cabin definitely needs some TLC for the price you pay!!!!!!!

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Kathy Ervin
Kathy Ervin
1 reviews
over 1 year ago
5 out of 5 stars

Leconte view was an amazing cabin

Leconte view was an amazing cabin. It had everything or family needed to enjoy the cabin and reach other. The staff at Auntie Belham's are so kind, courteous and listen to your needs to help you choose the perfect cabin for your family. We simply could not have had a better experience . It was perfect.

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over 1 year ago
2 out of 5 stars

Country Hearts Review

Hello, I will start off with stating that Lisa that works with the Auntie Belhams Cabins is very helpful getting us check in virtual (Thanks bunches). Our one-year anniversary and Mother's Day trip Sevierville. We arrived Thursday-Monday. Finally arriving at 8pm Thursday night, we noticed the cabin was on a very busy narrow road in the mountains. Once arriving it wasn't peaceful at all! Alot of traffic through the night, we bought our minibikes thinking we would be able to enjoy some nice rides and peace. I would rate the cabin (Country Hearts) 6. Let's begin with our observation of the cabins, everything seemed to be okay but the back porch with the hot tub hadn't been cleaned properly at all. The main room very small for a one-bedroom cabin and the bed was a full size (strange) but overall cabin I would rate this cabin at a 6. Friday morning, I noticed an awful smell after we shower, I couldn't really figure out what was happening at first, my husband stated it couldn't be from the water and we continued our day. I went to Walmart and purchased candles and a lot of water just to be on the safe side. Saturday morning, I couldn't take the smell any longer I called the office immediately. The maintenance guy came within 15-20 minutes. Once speaking with him he stated "this cabin was already on my radar" that was a red flag for us. He stated I put some softener inside hopefully that will kill the smell some. I asked him to come inside to see if I correct about the awful smell, it's coming from the hot water for sure! Don't drink the water but you can bathe in it. I said I will contact the office if the smell continues. Thank you Sidenote: Once I called back the manager back, she stated I can't do anything about the smell. (Rude) Clearly it has been an issue with bacterial growth. The owner needs to be made aware of this problem sooner than later if someone gets sick it's definitely going to be a problem. Needless to say, the smell did go away finally, the rest of the stay was okay. I wouldn't recommend this cabin to a couple needing privacy. The neighbors were friendly, everyone that passed by loved our minibikes. Thanks!

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almost 2 years ago
2 out of 5 stars

Not my 1st pick!

We stayed at "Lazy Daze" a 2 bedroom, 2 bath cabin. We were very happy with the customer service, and friendliness of staff. However, the cabin we stayed in needed some extra attention. The hot tub was filthy when we arrived. We did contact them and someone came out to tend to it. The lack of cover over hot tub was a bummer. There is nothing blocking u from neighbors beside, below or ppl driving by. It rained all weekend, a cover would be nice! I understand that a pet friendly place is gonna have some pet (un)friendly issues, but there was a very strong stench of urine when sitting on the couch. We believe it was coming from the rug. My dog kept sniffing the rug also. The cleaning staff seems to be doing the bare-minimum. There were reachable/visible thick cob webs, and hairs all over. The use of a dehumidifier was concerning bc the floors showed water damage on the edge of each plank, which made us worry about mold issues. The upstairs shower did not drain properly. The couch was not wide enough to lay on comfortably. We did like the upstairs bed, it was very comfortable. And we liked the wrap around deck.

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over 2 years ago
5 out of 5 stars

Loved the cabin perfect and clean and…

Loved the cabin perfect and clean and kitchen had all that was needed! Hot tub was so relaxing after enjoying activities throughout the day I would highly recommend auntiebelhams cabin rentals and I would definitely use them again!

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about 3 years ago
3 out of 5 stars

We stayed at the grey wolf for our 44th…

We stayed at the grey wolf for our 44th Anniversary, The Cabin was nice and we enjoyed the amenities but there was toothpaste in the bathroom sink and cobwebs in the upstairs bathroom, The driveway entrance is unsafe and very difficult to turn around, The location was excellent,

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about 3 years ago
4 out of 5 stars

We stayed at Park Explorer

We stayed at Park Explorer. Overall we had a good vacation however we did encounter 3 roaches and called the resort and they sent an exterminator out to spray. The only other suggestion is for Auntie Belhams. It would be nice to call the renter the morning of their arrival and give them the address and code to get in their rental. I know they say they will email you but I could not get service on my phone to get the emails so we had to go to the office even though we had checked in prior. Otherwise all was good and would rent from them again.

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James
James
1 reviews
about 3 years ago
5 out of 5 stars

Stayed at Kathy’s Kabin this trip

Stayed at Kathy’s Kabin this trip, it was our fifth cabin through Auntie Belham’s. Cabin was great, just as pictured, theater room was awesome. And the hot tub capped off the day of walking in town. Will differently be using Auntie Belham’s on our next trip.

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Larien Kearns
Larien Kearns
1 reviews
over 3 years ago
5 out of 5 stars

Great cabin and such a relaxing stay!!

Great cabin and such a relaxing stay!!

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Cathy Hull
Cathy Hull
1 reviews
over 3 years ago
4 out of 5 stars

The cabin was really nice I enjoyed my…

The cabin was really nice I enjoyed my service but I have a sister that is handicap and I asked for a handicap cabin but she had a hard time using the restroom because there were no bars at the commode to (grab bars ) and no walk in shower so her stay was not so good maybe y’all can make some adjust ment. Maybe one bed need to be changed because if you are handicap getting in and out the log beds are very uncomfortable I’m so sorry but we would really like to come back.

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over 3 years ago
5 out of 5 stars

We loved our stay last Thanksgiving!

We loved our stay last Thanksgiving!

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Pamela Ellis
Pamela Ellis
1 reviews
over 3 years ago
5 out of 5 stars

Wonderful staff and properties

Wonderful staff, and properties! We rented the cabin Gospel getaway. It was so cute! And everything was clean and fresh. Inside and out. The directions were very good. They even made check out fun and easy with Alexa! We will definitely be back and will continue to go with Auntie Belhams. Loved the whole Explorie benefit also! That was amazing!

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over 3 years ago
5 out of 5 stars

Auntie Belhams amazing Customer…

Auntie Belhams has amazing Customer Service. Auntie Belhams was able to quickly help us find a last minute cabin with a friendly smile. We stayed at Biscuts&Bears which was perfect for our Anniversary. Hands down suggest them you get what you pay for and alittle extra.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

We had a wonderful vacation

We had a wonderful vacation their cabins are very clean and well worth the stay

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almost 4 years ago
5 out of 5 stars

We had the best honeymoon stay with…

We had the best honeymoon stay with Auntie Belhams Cabin Rentals in Gatlinburg, TN! They were so accommodating. Our cabin was cozy with great views and we loved the hot tub! We had such a great time, we even extended our stay! The staff at Auntie Belhams was so helpful and responsive. Will only stay with them in the future!

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Monica
Monica
1 reviews
almost 4 years ago
5 out of 5 stars

Bears Den

Everything was perfect! Staff was amazing

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DAYNA OVERBY
DAYNA OVERBY
1 reviews
about 4 years ago
5 out of 5 stars

Super clean

Super clean, everything we needed except this cabin needs a bigger table, it only has a table for 6. Enjoyed this trip a bunch! Cabin was plenty of room for 5 Adults and 5 kids.

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Amanda P
Amanda P
1 reviews
about 4 years ago
5 out of 5 stars

Our stay was excellent

Our stay was excellent. Check in and out was very easy, and being able to communicate through text messages was a plus. The cabin was very clean, and if we had any problems/needed anything, all we had to do was let them know. Would definitely stay with Auntie Belhams again.

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