Auntie Belhams Cabin Rentals
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Country Hearts Review
Hello, I will start off with stating that Lisa that works with the Auntie Belhams Cabins is very helpful getting us check in virtual (Thanks bunches). Our one-year anniversary and Mother's Day trip Sevierville. We arrived Thursday-Monday. Finally arriving at 8pm Thursday night, we noticed the cabin was on a very busy narrow road in the mountains. Once arriving it wasn't peaceful at all! Alot of traffic through the night, we bought our minibikes thinking we would be able to enjoy some nice rides and peace. I would rate the cabin (Country Hearts) 6. Let's begin with our observation of the cabins, everything seemed to be okay but the back porch with the hot tub hadn't been cleaned properly at all. The main room very small for a one-bedroom cabin and the bed was a full size (strange) but overall cabin I would rate this cabin at a 6. Friday morning, I noticed an awful smell after we shower, I couldn't really figure out what was happening at first, my husband stated it couldn't be from the water and we continued our day. I went to Walmart and purchased candles and a lot of water just to be on the safe side. Saturday morning, I couldn't take the smell any longer I called the office immediately. The maintenance guy came within 15-20 minutes. Once speaking with him he stated "this cabin was already on my radar" that was a red flag for us. He stated I put some softener inside hopefully that will kill the smell some. I asked him to come inside to see if I correct about the awful smell, it's coming from the hot water for sure! Don't drink the water but you can bathe in it. I said I will contact the office if the smell continues. Thank you Sidenote: Once I called back the manager back, she stated I can't do anything about the smell. (Rude) Clearly it has been an issue with bacterial growth. The owner needs to be made aware of this problem sooner than later if someone gets sick it's definitely going to be a problem. Needless to say, the smell did go away finally, the rest of the stay was okay. I wouldn't recommend this cabin to a couple needing privacy. The neighbors were friendly, everyone that passed by loved our minibikes. Thanks!