Angelique
1 reviews•New Reviewer
over 5 years ago
Hat alles geklappt
Hat alles geklappt, aber Versand hat leiderbetwas lange gedauert. Deswegen einen Stern abzug.
Helpful?
TrustScore
3.1
Average
8
5
0
1
9
23 reviews in total
Review summary
Asoso receives mixed feedback from its customers, with a notable divide in experiences. Many reviewers praise the fast shipping and quality customer service, highlighting that returns are handled quickly and refunds are processed without hassle. However, a significant number of consumers express frustration with the ordering process, citing delays in delivery and issues with customer support. Complaints about the lack of assistance when problems arise are common, with some stating they faced multiple interactions without resolution. Additionally, concerns about product quality have been raised, with some items not meeting expectations. Despite the positive remarks about service and selection, the negative experiences regarding order fulfillment and customer support overshadow the positives.
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Based on reviews, created with AIPeople also looked at
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See what reviewers are saying
SethSonicFeatured
Over a year ago
Super Auswahl 👍🏻
Schon oft dort bestellt und es gab nie Probleme. Bei Rücksendungen anstandslos und zeitnah Geld zurück bekommen. Werde dort weiter bestellen und kann es auch empfehlen l.
PetraFeatured
Over a year ago
Bestellung nach 2 Wochen immer noch…
Bestellung nach 2 Wochen immer noch nicht da! Kundenservice gibt es scheinbar auch nicht. Zum 1. und letzten Mal bestellt. 1 Stern ist noch zuviel
Luke GlantonFeatured
Over a year ago
Schneller Versand und auch der…
Schneller Versand und auch der Kundenservice ist super. Retouren werden schnell und unkompliziert behandelt. Bestelle viel und gern dort.
VeraFeatured
Over a year ago
Das Asos online Kundenservice sehr…
Das Asos online Kundenservice sehr kulant und super hilfreich.
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Casablanca
1 reviews•New Reviewer
over 7 years ago
Ich habe meine Bestellung am 20.07.18
Ich habe meine Bestellung am 20.07.18 getätigt und habe diese immer noch nicht erhalten. Ich kann weder die Bestellung stornieren noch sonst was. Ich habe schon mit Kreditkarte bezahlt. Ich bin machtlos und bekomme keine richtige Informationen über meine Bestellungen, sondern nur diese allgemeinen Rextvorlagen wir kümmern uns, und melden uns bei Ihnen... Das war meine erste und letzte Bestellung. 1.00 Mangelhaft
Helpful?
DerTester
1 reviews•New Reviewer
over 12 years ago
Perfekt
perfektes Kauferlebnis, sehr weiter zu empfehlen
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About Asoso
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