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America Car Rental Reviews - Page 23 | CrowdTrust

HomeAmerica Car Rental Reviews

America Car Rental Reviews

4.512 out of 5 stars

4.512 out of 5 stars

4.5

|Excellent|500 reviews

Last reviewed 8 months ago

TrustScore

4.5

4.512 out of 5 stars

Excellent

5 out of 5 stars

431

4 out of 5 stars

8

3 out of 5 stars

4

2 out of 5 stars

0

1 out of 5 stars

57

500 reviews in total

See what reviewers are saying

Renata Adriana Chapa GonzálezFeatured

8 months ago

5 out of 5 stars

Extraordinario servicio

Extraordinario servicio. Claudia y Maye EXCELENTES VENDEDORAD. Mil gracias.

Mónica OrtuñoFeatured

8 months ago

5 out of 5 stars

Gracias a Blanca y Ana por su excelente trato y servicio !!

Gracias por el servicio y atención de Ana y Blanca !!

Jaime MiramontesFeatured

8 months ago

5 out of 5 stars

Excelente servicio me agrado la…

Excelente servicio me agrado la experiencia es la primera vez que rento y todo fue de mi agrado

Luz Estrellita Hernández BecerFeatured

8 months ago

1 out of 5 stars

Pesimo servicio y me robaron el dinero…

Pesimo servicio y me robaron el dinero de una llanta que tuve que cambiar, jamás se hicieron responsables

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Sonia Garza Sonnier

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Service was ok

Service was ok. Process a little king but workers did best they could.

Helpful?

Isabel González

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Excelente servicio

Buenas tardes, me voy satisfecha con el servicio que me brindo la señorita Fabiola cabrera, excelente empresa america Car renta, me rentaron lo que yo buscaba

Helpful?

Shareny Fernanda Balan Escalen

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Empresa de renta de vehículos muy buena

Yo estaba buscando la renta de un vehículo y pase con una excelente persona y muy buena atención de Faviola Cabrera más aparte que como empresa te entrega y te da muy buenas opciones me dieron lo que yo necesitaba en el momento que lo ocupaba

Helpful?

Edith Mendoza Perez

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Excelente servicio

Excelente servicio, sobre la srta Fabiola Cabrera ya que atendió y solucionó lo que en VDD yo estaba buscando! Excelente empresa

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Muy buen servicio Karime muy atenta y…

Muy buen servicio Karime muy atenta y amable

Helpful?

Alejandra Muñoz

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Servicio muy cálido de parte de la…

Servicio muy cálido de parte de la srita Karime , clara en su información, excelente servicio .

Helpful?

Cecilia del Carmen Gómez valen

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Excelente servicio

Excelente servicio , sin duda alguna volvería a utilizar sus servicios . Muy buena atención de la srita Mariely Correa

Helpful?

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1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Todo muy bien explicado por la

Todo muy bien explicado por la Señorita Ingrid Juárez y la señorita Xiomara

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Excelente servicio autos limpios

Excelente servicio autos limpios, la asesora nos despejó las dudas que tenias, gracias por tu amabilidad liliana Landero

Helpful?

Pedro luis Pérez Menéndez

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Es importante comentar que la atención…

Es importante comentar que la atención que brindo la señorita liliana landero fue excelente, buena actitud de servicio

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1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Excelente servicio

Excelente servicio

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Excelente servicio de la empresa

Excelente servicio de la empresa, unidades en buen estado, buen precio y excelente trato del personal

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Gracias por el servicio 😃 nos vemos…

Gracias por el servicio 😃 nos vemos pronto Laura salas

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Gracias Gonzalo Garcia

Gracias Gonzalo Garcia

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Alex sevilla me atendió perfecto

Alex sevilla me atendió perfecto

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Muchas gracias por tan excelente…

Muchas gracias por tan excelente servicio Gonzalo. Super recomendado.

Helpful?

Mayra Alicia Acevedo Fierros

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Me atendio alejandro sotomayor muchas…

Me atendio alejandro sotomayor muchas gracias

Helpful?

Fernando Pelayo

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Excelente servicio me atendió Alejandro…

Excelente servicio me atendió Alejandro Sotomayor

Helpful?

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Exelente servicio y atención por parte…

Exelente servicio y atención por parte de josé barajas

Helpful?

Jose de Jesús Manrique sanchez

1 reviews•New Reviewer

about 3 years ago

5 out of 5 stars

Muy buen conductor muy amable servicial…

Muy buen conductor muy amable servicial y sobre todo muy responsable

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Common Issues Reported by Customers

Based on analysis of 57 reviews rated 1-2 stars for America Car Rental

Charges13 mentions

“My experience started out pretty decent they did come and get me from the airport took me didn’t wait long to receive...”

Scam11 mentions

“com along with my flight they also charge me the exact same fee that Priceline charge me plus a $300 deposit they put...”

Payment issues11 mentions

“I booked a family car but received an open pickup (proposal of America car rental)”

Customer service9 mentions

“We booked a car rental reservation ( customer name Lester Shaw- Economy Rentals) on-line through "Priceline"”

Pricing9 mentions

“We booked a car rental reservation ( customer name Lester Shaw- Economy Rentals) on-line through "Priceline"”

The CrowdTrust Experience⭐

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Take a closer look

About America Car Rental

America Car Rental is a leading car rental service provider in Mexico, specializing in offering a wide range of vehicles for both leisure and business travelers. With over 20 years of experience in the industry, the company operates in major tourist destinations such as Cancún, Playa del Carmen, Tulum, and Mexico City, ensuring convenience and accessibility for its customers. The company is committed to providing competitive rates on its fleet of well-maintained cars and SUVs, which come with a variety of insurance options, including 0% deductible for loss and collision damage coverage. America Car Rental aims to deliver a seamless rental experience by offering services year-round, including flexible booking and customer support, making it a reliable choice for anyone looking to explore Mexico's top destinations.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

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Review summary

America Car Rental receives high praise for its excellent customer service, with many reviewers highlighting the attentive and friendly staff, particularly Claudia and Marianela. Customers appreciate the promptness and professionalism of the service, noting that the vehicles are clean and ready on time. However, there are significant concerns regarding the handling of issues related to rentals and insurance, with some customers reporting negative experiences, including claims of being charged unfairly for damages. While the majority of feedback is overwhelmingly positive, the complaints about service reliability and financial disputes indicate areas for improvement. Overall, America Car Rental is viewed favorably, but attention to customer grievances could enhance their reputation further.

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Based on reviews, created with AI

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