10 months ago
The person I spoke to was friendly and helpful
10 months ago
I have used ALA Insurance for a number of vehicle purchases and have found the staff to excellent and very friendly. They are also very competitive. Fortunately I have never had to claim so I can't co... See more
I found lt very easy to transfer my policy from my old vehicle to my new one. The young lady I spoke to on the phone couldn’t have been more pleasant and helpful, sorry I didn’t catch her name. I would recommend this company
Fast,polite and a very efficient service.
Staff on phone
So easy to complete the application online and arrange the required cover with no fuss at all
Simple. Good value for money.
Very easy to navigate site. Prompt responses.
Very professional and courteous advice and service
Easy to set up at excellent price. Always use this company. Luckily I have never needed to claim but I am confident that they will provide the same quality of service dealing with a claim.
The staff were very nice and it was so easy to get a quote and then the insurance cover.
Quick and easy to find right insurance
The lady who took my call was very polite and helpful. Great service
Easy to arrange
Relatively easy website to work with
Thank you for an excellent service. Staff very helpful and professional. Very much appreciated.
Easy to set up. Transparent
Easy to use website and very straightforward.
Used ALA to provide gap insurance on my last 4 cars. They are always easy to contact and everyone in their team is pleasant and knowledgeable. Would definitely recommend them.
Very helpful friendly company
Helpful and efficient as always.
We have been customers of ALA for many years and always experienced excellent customer service when calling their expert knowledge has given us the assurance should we require the insurance we will be able to replace a new car 🚘 5⭐️⭐️⭐️⭐️⭐️service
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
ALA Insurance is a UK-based provider specializing in GAP (Guaranteed Asset Protection) insurance, designed to protect vehicle owners from financial shortfalls in the event of a total loss. The company offers a range of GAP insurance products that cover various vehicle types, including new, used, leased, and pre-registered cars. With a focus on customer satisfaction, ALA Insurance features a Best Price Guarantee, ensuring competitive pricing compared to dealership offerings. In addition to GAP insurance, ALA Insurance provides car warranty options that cover electrical and mechanical failures, as well as keycare services for lost or stolen vehicle and house keys. The target market includes individual car owners seeking comprehensive coverage and peace of mind, along with those looking for flexible payment options. ALA Insurance is committed to delivering high-quality products with a 99% claims payout rate, making it a reliable choice for consumers seeking financial protection for their vehicles.
ALA Insurance receives overwhelmingly positive feedback from customers, who frequently highlight the friendly and helpful staff, as well as the competitive pricing. Reviewers appreciate the quick service and the ease of setting up policies, often noting that the website is straightforward and user-friendly. Many express satisfaction with the overall experience, describing it as fantastic and recommending ALA to others. However, a small number of reviews caution potential customers to "stay clear" of ALA, mentioning issues related to warranties. Despite this, the vast majority of consumers find the service to be excellent and the insurance options to be reasonably priced. Overall, ALA Insurance is viewed very positively, with a strong emphasis on customer service and ease of use.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.