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HomeVehicles & TransportationAiken Memory Care Reviews

Aiken Memory Care Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
2
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Steven Hernandez
Steven HernandezFeatured

7 hours ago

4 out of 5 stars

Nice Ride, Some Waiting Time

The vehicle was clean and well-maintained, but we did experience some delays. Overall, the staff was caring and professional. Would use again.

Christopher Perez
Christopher PerezFeatured

7 hours ago

5 out of 5 stars

Very Satisfied

I was impressed with the punctuality and the professionalism of the drivers. They treated my family member with respect and care. A solid five stars!

Karen Rodriguez
Karen RodriguezFeatured

7 hours ago

3 out of 5 stars

Good but Needs Better Communication

The ride itself was fine, but communications about the pick-up time were lacking. I think this is an area they could improve on.

Daniel Anderson
Daniel AndersonFeatured

7 hours ago

2 out of 5 stars

Could Be Better

While the staff were friendly, the vehicle arrived late and that caused some anxiety. I hope they can work on their timing in the future.

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Steven Hernandez
Steven Hernandez
1 reviews
Featured
about 8 hours ago
4 out of 5 stars

Nice Ride, Some Waiting Time

The vehicle was clean and well-maintained, but we did experience some delays. Overall, the staff was caring and professional. Would use again.

Helpful?
Christopher Perez
Christopher Perez
1 reviews
Featured
about 8 hours ago
5 out of 5 stars

Very Satisfied

I was impressed with the punctuality and the professionalism of the drivers. They treated my family member with respect and care. A solid five stars!

Helpful?
Karen Rodriguez
Karen Rodriguez
1 reviews
Featured
about 8 hours ago
3 out of 5 stars

Good but Needs Better Communication

The ride itself was fine, but communications about the pick-up time were lacking. I think this is an area they could improve on.

Helpful?
Daniel Anderson
Daniel Anderson
1 reviews
Featured
about 8 hours ago
2 out of 5 stars

Could Be Better

While the staff were friendly, the vehicle arrived late and that caused some anxiety. I hope they can work on their timing in the future.

Helpful?
George Garcia
George Garcia
1 reviews
about 8 hours ago
5 out of 5 stars

Excellent Service

Aiken Memory Care provided outstanding transportation services for my grandmother. The drivers were patient and took the time to ensure she was comfortable and secure. Thank you for making this easier for us!

Helpful?
Barbara Lee
Barbara Lee
1 reviews
about 8 hours ago
5 out of 5 stars

Great Experience Overall

The service was excellent and the staff were very friendly. They made sure my loved one felt comfortable during transport. Highly recommend!

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Nancy Anderson
Nancy Anderson
1 reviews
about 8 hours ago
5 out of 5 stars

Very Professional

I had a great experience with Aiken Memory Care's transportation service. The staff were knowledgeable about handling special needs and were very patient throughout the journey. Highly recommend!

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Dorothy Gonzalez
Dorothy Gonzalez
1 reviews
about 8 hours ago
3 out of 5 stars

Good but Room for Improvement

While the transportation was generally reliable, there were a couple of delays that caused some stress. Still, the drivers were courteous and helpful.

Helpful?
Kenneth Lee
Kenneth Lee
1 reviews
about 8 hours ago
4 out of 5 stars

Comfortable and Safe

I felt at ease knowing my father was in good hands during transport. The staff were professional and caring. I would give five stars if it weren't for the slight delays.

Helpful?
William Brown
William Brown
1 reviews
about 8 hours ago
2 out of 5 stars

Not What I Expected

The transportation was not very organized, and there was a lack of communication about timing. I was disappointed with the overall experience.

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Dorothy Rodriguez
Dorothy Rodriguez
1 reviews
about 8 hours ago
3 out of 5 stars

Decent Service

The service was okay, but I felt that the vehicle could have been more accommodating for someone with mobility challenges. They were friendly, just need to improve on accessibility.

Helpful?
Barbara Brown
Barbara Brown
1 reviews
about 8 hours ago
5 out of 5 stars

Highly Recommend This Service

From booking to the actual ride, everything went smoothly. The drivers were attentive and made the whole experience easy for my family. Would definitely use them again!

Helpful?

Frequently asked questions for Aiken Memory Care

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

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About Aiken Memory Care

Aiken Memory Care is a specialized facility focused on providing support and care for individuals with memory-related conditions. The organization likely offers various services aimed at enhancing the quality of life for residents, including personalized care plans, social activities, and assistance with daily living tasks.

Company information

Claimed profile

This business has claimed their CrowdTrust profile and actively responds to reviews.

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Category

Vehicles & Transportation

Review summary

Reviewers generally appreciate Aiken Memory Care's transportation services, highlighting the professionalism and caring attitude of the staff. Many customers commend the clean and well-maintained vehicles, with several noting that the drivers are attentive and knowledgeable, particularly when handling special needs. However, a recurring complaint involves issues with timing and organization, as several people report delays and a lack of communication regarding pick-up times. While the overall experience is positive, some consumers feel that improvements are needed in accessibility for those with mobility challenges. Despite these concerns, the majority of reviews reflect satisfaction with the service provided. Overall, Aiken Memory Care garners a favorable impression, though there is room for enhancement in operational efficiency.

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Based on reviews, created with AI