Shane was really helpful
Shane was really helpful, efficient ,polite and professional.. Very impressed .He dealt with my change of address quickly

8 months ago
Shane was really helpful, efficient ,polite and professional.. Very impressed .He dealt with my change of address quickly
8 months ago
The phone was answered very quickly by Shane- he was friendly, helpful and reassuring. He was able to listen carefully then summarise my query and advise me on how to go forward with my claim.
8 months ago
Excellent service from Shane when I called to change some account details and to discus a potential claim. Very helpful and friendly
Shane was really helpful, efficient ,polite and professional.. Very impressed .He dealt with my change of address quickly
Extremely helpful, very polite and a pleasure.
The phone was answered very quickly by Shane- he was friendly, helpful and reassuring. He was able to listen carefully then summarise my query and advise me on how to go forward with my claim.
Excellent service from Shane when I called to change some account details and to discus a potential claim. Very helpful and friendly
Registration is easy to follow
Great customer service.
Easy to follow instructions and not as expensive as some out there, happy enough so far and peace of mind
Too early to give a higher score
Friendly and helpful able to talk through choices
Everything easily and efficiently sorted. The person I spoke to was really helpful. All excellent.
Setting up my policy was very straightforward and the communication was very good. I cannot rate the claim department yet as I have not had to claim.
Straight forward and good price offering good cover.
Very helpful and good knowledge to help me progress my claim
The policy was easy to set up and the my account is easy to navigate. Not had to use the insurance so far thankfully
Shane from Agria called me back following an email enquiry I made. He was very helpful in resolving my issue. Thanks
I have confidence that Agria has my dogs welfare at heart. When looking for insurance for my dachshund I’m sure some providers think it’s acceptable to quote a ridiculous price.
Very helpful & clear information given, really reassured me.
Zoya was very helpful and fixed the problem I was having with my account
very quick and helpful with my claim questions
Robert was a legend, lovely guy and great service. A++
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Agria Pet Insurance offers comprehensive lifetime pet insurance solutions for dogs, cats, rabbits, and horses in the UK. Established in 1890, the company has a long-standing reputation for providing pet owners with peace of mind through reliable coverage. Agria’s policies include various options such as Lifetime, Lifetime Plus, and Lifetime Premium plans, which ensure that pets receive quality care without time limits on individual conditions. Targeting pet owners seeking dependable insurance, Agria Pet Insurance covers significant veterinary expenses, including third-party liability for dogs and offers specialist care for rabbits. The company has been recognized as a Which? Best Buy for its pet insurance products, highlighting its commitment to customer satisfaction and quality service. With features like 24/7 vet video calls and ongoing condition coverage, Agria aims to support pet owners in ensuring the health and well-being of their pets.
Agria Pet Insurance receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and professionalism of staff, particularly Shane and Zoya, who are noted for their efficiency and friendly demeanor. Customers appreciate the easy registration process and straightforward policy setup, which contributes to a sense of confidence in the service. Reviewers frequently highlight the excellent customer service, with many feeling reassured by the clear information provided. However, a few customers express concerns regarding the time it takes to process claims, indicating that they have not yet had the opportunity to fully evaluate the claims department. Overall, Agria Pet Insurance is viewed favorably, with a strong emphasis on customer support and ease of use.
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