Ad Hoc Property Management Ltd Reviews

So with all honesty, without the help of the super helpful Adhoc team, including my 'guardian angel', Hasnat, there is no way I would have been able to get through this jungle of paperwork and stress while moving. Their calm, kind, patient, friendly and super professional behaviour (and of course their knowledge) has been calming me down big time, and helped me to get through this, otherwise-would-be-super-hectic-experience. Big thank you and appretiation to the whole team, especially to Hasnat, for their support and help! And of course for all their above mentioned qualities! 😇🥰

Big thanks to Haznat! Very professional and extremely helpful. There was excellent communication throughout, even till late in the evening. Great property, thanks again. Would highly recommend Ad Hoc.

Coming from another guardian experience where verbal agreements caused problems with bills and deposit I was pleased to see the procedure Ad Hoc uses for introducing new guardians is clear and digitally traceable. Hasnat was smart and did help me speeding up the process of my relocation. I had to change ongoing arrangements and he always responded promptly to my requests. Many thanks

The agent for Ad Hoc,Hasnat was a pleasure to deal with from start to finish. All my questions and requests were dealt with promptly and professionally. He even waited for me for 3 hours when I was delayed travelling from Manchester to London and gave me a tour of the local area with tips on local amenities places to go out etc. I have no hesitation in recommending and hoc to anyone in need of accomodation. Excellent, professional and friendly service.

I have recently moved in and I love the house. It was very clean and tidy when I arrived and I have found Ad Hoc very friendly, efficiant and helpful.

I am not even finished unpacking but I just had to tell the world just how over the moon I am with my new living space. The team (Ellie and Rob) have been more than helpful and even worked with my busy schedule for a move in date. Quick to reply and friendly / easy going I wouldn't say I've seen this kind of a deal ever be so delightfully rewarding. I can't recommend this company enough.

Very efficient and simple move in process from Hassnat, would definitely recommend.

Adhoc have been very helpful, every step of the way. From the first phone call, to signing paper work, and handing over the keys in person. The paper work all went well. Adhoc gave great advice, when asked. Thank you adhoc.

Time wasters. I spoke on the telephone with them regarding a room they were letting in a residential property between Weymouth and Dorchester. She asked me all kinds of personal questions, which is fine, but they would not answer many of my questions about the house, company or the agreement. She then said it was going nowhere and hang-up, even though I met all of their requirements, was able to move very soon, and was still interested in the room. Bloody time wasters.

I have had a fantastic experience with AdHoc staff, Hasnat Ilyas in particular who had been very helpful throughout the process of onboarding me as a Guardian. The Ad Hoc team is very professional!

Great experience moving in with AdHoc. Hasnat was very helpful and informative. Everything was done swiftly and efficiently. Great service.

Straightforward onboarding process.

Helpful staff, good service, friendly and welcoming. Hasnat and Hulya were great.

I was a guardian with ad-hoc 2 years ago. I had a positive experience but was very gutted when the landlord requested the property back. I have become a gardian again with ad-hoc this week. Positive start. Hasnat has been very helpful. He has been in touch regularly to make sure that everything is going well and a few practical details were dealt with efficiently! I would recommend people becoming guardians with ad-hoc!

Fantastic experience! I have dealt with Hulya from London branch and she has done all the process for me from the viewing all the way to the complete stage of check in. She was amazing in terms of efficiency and customer service, very hard to find like that this days unfortunately. Very professional business lady who knows all the tricks in her business. Absolutely fantastic!

Super swift moving in process. Hasnat was extremely thorough with everything - he made sure to answer all my questions and make sure I’m happy and comfortable moving in. Lights in the building were also fixed immediately once he was informed which is very reassuring. Throughly recommend him :)

I was looking at at Trust Pilot reviews for Adhoc since late last year and the stars were 1 star and Adhoc hadn't been claimed/verified this page yet. It was lower than Global Guardians and VPS. I was disappointed because Adhoc advertises on spare room and they had a place I was very interested in but the reviews were so bad, I didn't message them instead I kept coming onto this site, hoping other people had a more positive experience with them. I had to stop looking for a place in London because of family issues in December, when things settled I go back in late March to see so many positive 5* reviews. I am glad but upon reading them, it's very obvious that it's not just Guardians talking, it's staff as well. The language used is clearly professionals; you move into a Guardianship and speak nothing of the room, heating, building, other tenants etc but write a whole paragraph of how great the staff is? You mention time and time again how supportive the staff were when really they are not going to be calling you, you contact them if there is a problem, the payment is direct debit, they do unexpected visits - that's all. It's very very difficult to get people who have had a positive experience with a company/ service to give a positive review even if you email the link or offer a positive incentive like raffle, people will often complain or warn of a bad experience than a good one, so it can be argued that Adhoc really stressed to Guardians who had recently moved in and had no prior issue with them the importance of a review, which made the Guardian think yes, let me spend my free time writing a review. Unfortunately, for Adhoc it doesn't explain the numbers how can a 1 star company in October 2020 right through to December jump to over 4 stars in late March? That's very quick. Oh and I noticed something else, AdHoc claimed this page as their business in Jan 2021. When they were 1 star in December they were not verified. Do not trust this company.

Extremely helpful staff Wonderful home with wonderful flatmates and the Hasnat was really helpful in working around my time line for the move in date, he was constantly available in answering my questions about the contract or the house it self and the process all together.

I went to see a property (Mencap building) in High Wycombe. Two other men were waiting for the agent to arrive. Eastern European men, broken English, not very clean. The agent was late but luckily could get to see inside the house straight away. No locks on doors, anyone at anytime can get into your room. Not appropriate for single women. Not clean in overall, reminded me of a secluded institute with dark corridors. Not pleasant, I would not live there for free.

Victoria has been amazing since I first moved to an Adhoc guardian properly and has helped with anything I needed since. She is very friendly and always responds promptly with any communication. Thank you so much.. Stephen