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HomeMoney & InsuranceAcuity Insurance Company Reviews

Acuity Insurance Company Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
2
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Paul Wilson
Paul WilsonFeatured

4 days ago

2 out of 5 stars

Not the Cheapest Option

I found Acuity to be a bit pricier compared to other companies I looked into. While their service is good, I think I’ll shop around a bit more for better rates next time.

Barbara Jones
Barbara JonesFeatured

4 days ago

4 out of 5 stars

Responsive and Reliable

Acuity has been very responsive when I've needed assistance. I feel secure knowing they are there for me. Their rates are competitive, and I appreciate the peace of mind they provide.

George Taylor
George TaylorFeatured

4 days ago

5 out of 5 stars

Fast and Efficient

Filing my claim was a breeze. The process was fast, and I received my payout quicker than expected. Very satisfied with my experience so far!

Michael Garcia
Michael GarciaFeatured

4 days ago

4 out of 5 stars

Affordable Rates

I switched to Acuity for my home insurance and was impressed by the affordable rates they offered. Plus, the online portal is user-friendly and makes managing my policy a breeze.

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William Martinez
William Martinez
1 reviews
5 days ago
5 out of 5 stars

Smooth Claims Process

I had to file a claim recently, and I was pleasantly surprised at how smooth the process was. The adjuster was prompt and professional, making it easy to get back on track after my incident. Thank you, Acuity!

Helpful?
Patricia Martin
Patricia Martin
1 reviews
5 days ago
2 out of 5 stars

Mixed Feelings

I appreciate the coverage Acuity provides, but I had a frustrating experience with their customer service regarding a billing issue. It took several calls to resolve, which was disappointing.

Helpful?
William Brown
William Brown
1 reviews
5 days ago
3 out of 5 stars

Needs Improvement in Communication

While my overall experience has been satisfactory, I found their communication could use some improvement. I had questions about my policy that took too long to get answers to.

Helpful?
Kevin Lopez
Kevin Lopez
1 reviews
5 days ago
4 out of 5 stars

Helpful Agents

The agents at Acuity are very knowledgeable and took the time to explain my policy details. I felt well-informed about my options, which helped me make the best decision for my needs.

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Robert Williams
Robert Williams
1 reviews
5 days ago
3 out of 5 stars

Decent Customer Service

I've had a good experience overall with Acuity. Their customer service is decent, but sometimes I have to wait longer than I'd like for a representative. Nonetheless, they get the job done.

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Linda Gonzalez
Linda Gonzalez
1 reviews
5 days ago
4 out of 5 stars

Overall a Good Choice

I've been with Acuity for several years now, and overall, I think it's a solid choice for insurance. There have been a few hiccups, but their pros outweigh the cons. I feel protected and valued as a client.

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Christopher Williams
Christopher Williams
1 reviews
5 days ago
5 out of 5 stars

Excellent Resource for Small Business

As a small business owner, I appreciate the tailored insurance solutions Acuity provides. They understand the unique challenges we face and offer comprehensive coverage at reasonable prices.

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TrustPilot Scam Exposed

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Amanda Anderson
Amanda Anderson
1 reviews
5 days ago
5 out of 5 stars

Great Coverage Options

Acuity offers a variety of coverage options that fit my needs perfectly. The customer service is always friendly and helpful whenever I have questions. Highly recommend!

Helpful?

Frequently asked questions for Acuity Insurance Company

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About Acuity Insurance Company

Acuity Insurance Company is a provider of property and casualty insurance services, offering a range of coverage options for individuals and businesses. The company typically focuses on products such as auto, home, and commercial insurance, aiming to protect clients against various risks and liabilities. Acuity Insurance operates through a network of independent agents and emphasizes customer service and tailored insurance solutions.

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Category

Money & Insurance

Review summary

Acuity Insurance Company receives a generally positive reception from customers, with many praising its smooth claims process and affordable rates. Reviewers highlight the user-friendly online portal and the variety of coverage options available, making it a solid choice for both personal and small business insurance needs. However, some consumers express concerns about the company's pricing, noting that Acuity may not always be the cheapest option compared to competitors. Additionally, there are mixed feelings regarding customer service, with reports of frustrating experiences related to communication and billing issues. While many appreciate the friendly and knowledgeable agents, others mention delays in getting answers to their questions. Overall, Acuity Insurance Company is viewed positively, though there are areas for improvement.

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Based on reviews, created with AI