From the initial enquiry Ben has been extremely helpful and patient, and has gone more that the 'extra mile' to accommodate our requirements, despite a considerable delay caused by our end.
All other... See more
I can’t express how good Andy is, been a nearly year since I’ve started this course and to this day I message him out of working hours and he will still mange to get back to me asap. Just goes to sho... See more
just finished the plumbing online webinars with Paul Kelly, I started this course as a complete newbie to plumbing and Paul explains everything so well to all ability groups. would highly recommend for anyone thinking to do this course.
Only done 1 small webinar about trading standards and the rights of potential customers, as well as myself in various situations. I found it useful and I believe it to have been delivered to a high standard.
I was impressed mostly by the friendly attitude and the person Access had brought on. (Jemma Cox)
It's too early to comment on the actual course I am doing, so I will either drop the stars to 1, or update and leave them at 5 as time goes on. (I'm doing an electrics course)
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Update will go here:
Happy to have just passed my exams for the plumbing course. I can t give enough credit to Callum Kelly who has helped me so much. Great guy with awesome knowledge about the plumbing industry.
The recruitment assistance provided, particularly in CV modification and career advice, is highly commendable. I would strongly recommend them for training programs in areas such as electrical engineering, plumbing, and similar fields. Their support is invaluable for individuals seeking to advance their careers or gain industry-relevant skills.
My experience with Access Training has been a positive journey that has significantly contributed to my development, both financially and skillfully. The institution prioritizes growth and learning, which I truly appreciate.
The structure of the classes is well-designed to accommodate individuals of different age groups and skill levels. This flexibility makes it easier for learners from all backgrounds to participate and benefit.
That said, I believe there’s always room for improvement.
Thank you for the valuable opportunities you provided. I am grateful for the skills I’ve gained.
I'm on my last theory lesson today and the lessons have been great, explained well. there is 2 theory lessons a week and there is two teachers who do 1 of the 2 lessons each. Rob is very good he knows his stuff and is very engaging so easy to follow. Brian is also good he knows his stuff however he is sometimes hard to follow with but this is not a big concern just a preference of rob. both teachers have are good at what they do and im very happy with the theory side so far. havent gotten into the practical side yet so cant comment however I would recommend this course for anyone looking to get into the trade as they have a great set up! thanks to both rob and brian for the lessons they have been interesting and informative.
This course is fantastic and you learn a lot, Rob is a good teacher and explains things reasonably well. you also have access to videos and master classes would highly recommend!
Reason for a 4 star is that I haven't had my theory and practical test yet, webinars with Rob and Brian good explained. A bit soon for a full review, but so far so good!
Rob, Brian and Zakia @ Access are brilliant. All have made the learning experience easy to follow and in-depth. I look forward to the continued use of the vast knowledge base afforded by Access on the electrical course. Thank you for being an awesome team!
The tutors we really engangingband answered every question put on them. Thrn had unique and ckear ways of explaining things and kept the user experience going smoothly
Like to extend my thanks to rob, Brian and Zakia , since enrolling in the electrical courses in Oct 24 I have learnt more than I could have imagined , the training model at access is second to none and the support and continued resources available to its students leaves no stone unturned I look forward to my continued journey and my career that I know I will accomplish with access alongside.
I would recommend to anyone and any age group.
C Ames
I have really enjoyed the format of the training, there are extensive training materials ands the teaching and support staff are excellent. Rob, Brian and Zakia are extremely knowledgeable and bring the lessons to life with humour and a wealth of real world examples. I would definitely recommend this course for those thinking of going into the electrician industry as either a first career or career pivot. Thank you!
rob and Brian deliver a well received course they provide a online class room so you can learn from the comfort of your own home.
with a live chat we could ask questions as we went and then its all recorded and provided early the following week to rewatch and catch up on any thing missed.
very jolly and friendly service and easy to use
Good experience with recruitment , will be recommending 👍
Cherise was very diligent and dedicated to finding me a placement. So a special thanks to her work rate.
I recently did my practical training with Aaron as a tutor at Access training. Aaron was great at sharing his passion and knowledge. As a non native English speaker, he took the time to show me and explain technical terms in a way that I could understand. Thanks again Aaron!
If you are considering undertaking a plumping or gas course, then VOID Access Training like the Plague.
Please read their contract fine print very carefully before signing up.
I've been ripped-off £3k for a dustbin load of PowerPoint slide decks copied & pasted (plagiarised) straight out of the City & Guilds plumbing book.
Access is a rip-off (SCAMMING) training company that'll take your hard earned money under a 14 days cooling off period for thousands of pounds, regardless of standard or quality of service.
If you sign-up well in advance of the training then your "cooling off period" will expire. At that point you'll have handed over thousands of pounds, and in some individual cases the full amount - mega bucks - for substandard service!
Here's a quick summary of the initial 10 days plumbing online substandard training, and it gets worst...
Material Standards
1. Overloaded Boring PowerPoint slides: making the training disengaging and hard to understand.
2. Substandard PowerPoint presentations: poor design, and imagery quality.
3. Materials inaccuracies: mock test papers contain mistakes openly admitted by the trainer.
Misrepresentation
4. Salesman misinformation: The City & Guilds Textbook permitted in the open book examination, and confirmed later is not authorised materials.
Professionalism
5. Poor communication: Trainer repeatedly referenced he would be “sacked” and frequently reference people as “sausages”.
6. Trainer Absence: replaced with a video recording.
Facilities
7. Trainer used home premises restricting the use presentation equipment, loud dog background barking and continual mobile phone message ringing distractions.
Technology
8. Voice technology disabled restricting participant interaction and communication.
Access Training encourage you to join a WhatsApp group which they don't participate. Out of 18 or so participants on the WhatsApp group at least 50% were dissatisfied and demand their money back from Access Training.
Access were taking thousands of pounds of innocent hardworking people's cash for the most applauding training I've ever witnessed.
So, please don't make the same expensive mistake as myself and others.
And finally, be careful of the positive reviews as it's a clever front-loaded snake-oil salesman’s trick to grab cash.
Your've been warmed!
Based on analysis of 23 reviews rated 1-2 stars for Access Training
Payment issues11 mentions
“Absolutely waisting time
I started My plumbing course last September and the waiting time in each section is too much...”
Customer service9 mentions
“I have been studying here for two months and have become increasingly frustrated with the training difficulties”
Refund6 mentions
“It took 3 emails to get the information that I've asked for from the first time, no explanation given and everytime I...”
Cancellation4 mentions
“I took out a payment plan with premium credit to fund the basic electrics course”
Pricing4 mentions
“⭐ 1 Star — Poor Support, Misleading Promises, and Not Worth the Money
I regret signing up with Access Training UK”
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Access Training is a UK-based provider of trade training courses designed for both beginners and experienced tradespeople. The company offers a wide range of qualifications across various trades, including electrical, gas, and plumbing. Their curriculum includes essential courses such as the Essential Electrical Course, Professional Gas Engineer Course, and Portable Appliance Testing (PAT) Course, among others.
The target market for Access Training includes individuals looking to start a career in trades, as well as those seeking to enhance their skills or obtain certifications necessary for professional advancement. With training centres located throughout the UK, Access Training aims to equip students with the knowledge and qualifications needed to succeed in their chosen fields.
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Review summary
Access Training receives overwhelmingly positive feedback, with many reviewers praising the quality of training and the expertise of the tutors. Customers highlight the effectiveness of the courses, noting that they are easy to understand and well-structured, which contributes to successful outcomes, such as passing certifications. The facilities across various locations, including Cardiff and Nottingham, are also commended for being well-equipped and conducive to learning. However, a few reviewers express concerns about access to certain courses and the duration of training, indicating that some aspects could be improved. Despite these minor criticisms, the overall sentiment remains highly favorable, with many recommending Access Training for its excellent instruction and supportive staff.
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