3WM Supplies

4.666666666666667 out of 5 stars
4.7
Excellent60 reviews

TrustScore

4.7
4.666666666666667 out of 5 stars
Excellent
5 out of 5 stars
52
4 out of 5 stars
4
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
4
60 reviews in total

Review summary

3WM Supplies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I Love 3WM

I Love 3WM - I think they are a great company to work with. Also I love working with Jamie in particular - he's very kno...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Unfortunately the order did not arrive …

Unfortunately the order did not arrive 4 days after receiving email confirming dispatch. Left message on ansaphone for...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super fast efficient service

Super fast efficient service

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Really competitive and extremely quick…

Really competitive and extremely quick delivery, very pleased.

0
0
🔥 High engagement

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Christopher
Christopher
1 reviews
over 1 year ago
5 out of 5 stars

This company are most helpful

This company are most helpful - I would recommend them to anyone. They are accessible and the products are of a good quality.

Helpful?
Sam
Sam
1 reviews
over 1 year ago
5 out of 5 stars

Quick delivery, good service and competitive price

I ordered an ergonomic chair and paid the extra for 3wm's build service. The chair arrived within 2 days! and the price was competitive too, very impressed.

Helpful?
Andy T
Andy T
1 reviews
almost 2 years ago
5 out of 5 stars

Exemplary service

Able to speak with someone when the online ordering system threw up an issue (for us). Rapidly resolved by the team and a very happy customer. Webchat was used to send a message and email repliy within 24 hours. Delivery - spot on

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IJC
IJC
1 reviews
almost 2 years ago
1 out of 5 stars

First of all they didn't package my…

First of all they didn't package my item securely. It arrived with no duct tape or any kind of seal, so the box had come open and two of the three items had fallen out and the final item was crushed. Then they said they would send a replacement and I should have it in two days. Five days later, nothing. So I bought the items elsewhere and asked for a refund. They were difficult about the refund, first telling me to throw the crushed item away, which I did. Then telling me they would not refund until they had received the crushed item back. Eventually they agreed to refund. But they refunded with an e-check. Over a week later it still hasn't cleared and paypal say it will take yet another week. This means it will have taken a MONTH for them to mess me around, not send the stuff and finally refund me. Completely unacceptable. Avoid this worse-than-useless company at all costs.

Helpful?
almost 2 years ago
5 out of 5 stars

Excellent

Excellent! Will definitely buy from them again 👍

Helpful?
Mark Smith
Mark Smith
1 reviews
almost 2 years ago
5 out of 5 stars

ArriNo issuesved on time excellent service and…

Arrived on time excellent service and price

Helpful?
almost 2 years ago
5 out of 5 stars

Efficient

Efficient. Prompt service. Quality product. Does what says, working well withe the tagging gun.

Helpful?
Gillian Wills
Gillian Wills
1 reviews
about 2 years ago
5 out of 5 stars

good communication delivered on time

good communication delivered on time

Helpful?
Susie
Susie
1 reviews
about 2 years ago
5 out of 5 stars

Very happy

Great product, great prices and quick delivery. Everything you could want

Helpful?
David A
David A
1 reviews
over 2 years ago
5 out of 5 stars

Excellent online in-person service.

Excellent online in-person service.

Helpful?
Jennifer K
Jennifer K
1 reviews
over 2 years ago
5 out of 5 stars

Prompt arrival

I was reordering Tyvek envelopes from 3WM and am pleased to report that they once again arrived well packaged and promptly - thank you.

Helpful?
IRENE HEATH
IRENE HEATH
1 reviews
over 2 years ago
5 out of 5 stars

Always on time!

We use 3WM Office Supplies Please, for all stationery and office furniture, etc. "Why?" you ask - 5 reasons why below: 1. Competitive prices 2. Good customer service 3. Wide range of stock to choose from 4. If an item is not in stock, they keep you informed on the progress and the delivery date. 5. Any queries or questions during the ordering process, there is a chat facility - very useful!

Helpful?
Asim
Asim
1 reviews
over 2 years ago
5 out of 5 stars

I have been their customer for the last…

I have been their customer for the last 10 years. I have changed my business, and I have changed my location, but I NEVER THINK TO CHANGE SUCH an EFFICIENT SUPPLIER FOR Office supplies, they are always on the entrepreneurs' side

Helpful?
Stephen
Stephen
1 reviews
over 2 years ago
5 out of 5 stars

Good communication and very helpful.

Good communication and very helpful.

Helpful?
Pauline
Pauline
1 reviews
almost 3 years ago
5 out of 5 stars

Fast delivery

Fast delivery, excellent service as always.

Helpful?
Angela
Angela
1 reviews
almost 3 years ago
5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent customer care, would definitely recommend.

Helpful?
David Laws
David Laws
1 reviews
almost 3 years ago
1 out of 5 stars

Callous, non existent customer service.

Appalling, non existent customer service, purchased shredder 16/11/22 from this Co via Amazon, was problematic from outset, constantly jamming even with one piece of paper, item has extremely heavy lid which has to be removed every time shredder needs emptying/un-jamming, I have a terminal respiratory illness which has led to severe scarring in my pulmonary arteries which in turn makes me extremely breathless on exertion, after struggling on with this item since purchase I contacted the seller to explain the issues I was experiencing and to ask for their help, their response was "its out of warranty, contact the manufacturer", they were aware of my health condition but their utterly callous response shocked me. I approached Amazon and informed them of this matter and their response was that they will not intervene with a third party seller and that I can pay to return the item via a courier, I am registered as disabled an simply unable to afford the high cost of returning such a heavy item, so, thru no fault of mine, I am stuck with a shredder that has never worked properly, that is unable to be returned as I cannot afford to have to pay to do this and this item is exacerbating my already terminal lung disease, to have a warranty of less than 8 weeks seems utterly ridiculous, avoid this seller.

Helpful?
about 3 years ago
5 out of 5 stars

Great customer service

Great customer service, very satisfied.

Helpful?
Customer
Customer
1 reviews
about 3 years ago
5 out of 5 stars

Perfect service

Perfect service

Helpful?
Teresa
Teresa
1 reviews
about 3 years ago
5 out of 5 stars

Great all the way through

Great all the way through. The unit was delivered on time in perfect condition but I needed another 2 shelves at a later date. The 3WM office team was so helpful in getting me the right shelves and brakes to me within two days. I would recommend this company.

Helpful?

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