Dawn is a verified reviewer on CrowdTrust who has written 5 customer reviews with an average rating of 1.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
My parcel got Delivered through wrong letterbox. Took me half an hour to find a phone number or any other helpful customer services help platform to be told to go tracking around the neighbourhood asking neighbours if they had my parcel. Which is unreasonable and I have disabilities. They posted it through someone's else's door so that means it's their fault surely? No photo was taken of the door. Now I am supposed to wait 72 hours before contacting them again for a refund. I Will cancel prime and shop with someone who has a good customer service and employs drivers who aren't incompetent.
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Asked for top end service, but service was so poor
