JB is a verified reviewer on CrowdTrust who has written 3 customer reviews with an average rating of 1.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
Read all reviews for Mint Mobile →
This used to be one of my favorite MVNO's? That went out the door rather quickly though. Customer support is rude and slow. There website is outdated like there agents. Reading these reviews look similar to the issues I have. 3.3 rating must be the standard at mint mobile? PS: Thanks for your prompt service with my refund also. This explains 1 issue with mint mobile.
Read all reviews for Boost Mobile →
WOW, boost mobile got the win with the absolute worse phone company I ever dealt with. Boost mobiles name should be switched to VERIFICATION MOBILE. I drove roughly 20 miles round trip to a mall so they can verify it's me? The girl at the shop was extremely rude. So i tried to get my phone ported yet again the next day and they wanted to verify it's me? Seriously. The "friendly" agent I talked with said (your verification) only lasts for one day and I need to go back to the boost store and get verified yet again? THIS IS TRUE AND NO JOKE. If you port to this place be prepared and get DNA and fingerprints to take with you to a boost mobile place in your area and find a hotel near boost mobile as I can assure you they will want to see you.
Read all reviews for RedPocket Mobile →
Red pocket is far more concerned about your non- refundable payment than the actual customer porting into this deceitful phone company. The copy and paste 4 paragraphs of (how to port your number into red pocket) is mind numbing. It's pretty cool also of the agent to bolt the chat session 2 seconds after pasting of "how to port in"? The first thing while chatting with another agent was the non-refundable payment? Nothing about my issues/problems of porting in or out of red pocket nor my phone number being lost? This is a horrible phone company that cares more about money than it's customers. Oh and my due date is 12-31-1969 for my bill. Please allow me 24-48 hours for an update to your reply. Thank You Red Pocket: You never even looked at my port in obviously? My due date is listed as 12-31-1969 on my next bill? I thought you looked into this and my port in information? Redpocket you had my phone # for 5 days...5 Days. ZERO updates and every time I called was the same runaround? please allow 24-48 hours for an update? I find it strangely odd also when I was forced to get the BBB and the Attorney General involved in this fiasco that I had to go through to get this resolved? My phone # was finally released to me rather quickly and I was never informed it was released by redpocket either? Let's move on: A refund will be issued as long as your usage remains under 250 talk minutes, 250 texts, or 1GB of data. I'm still waiting for this "refund" also? I can assure you my minutes, texts, and 1GB of data was never used on my end.