M

mrsHasmikDarbinyan

5Reviews
1.8
1.8 out of 5 stars

Reviews by mrsHasmikDarbinyan

1 out of 5 stars

Amazon sent the wrong item TWICE

Amazon sent the wrong item TWICE — my daughter missed her performance because of their failure Review: I’m shocked by how terribly Amazon handled what should have been a simple purchase. I ordered specific tap dance shoes for my daughter’s performance. Amazon sent the wrong item the first time. I contacted support, wasted over an hour, and was told to reorder. I did — and unbelievably, the second shipment was wrong too. Because of this, my daughter missed her concert — something that can’t be undone. I spent hours being transferred between dozens of agents, repeating myself, getting false promises that the refund would appear in “X hours.” Nothing happened. No one took responsibility. I paid double, dealt with return shipping costs, and was left with zero resolution. Amazon’s failure wasn’t just a logistics mistake — it was negligence, disrespect, and a complete disregard for the customer’s time, money, and trust. I’m a high-ranking professional and I will make sure this reaches every platform possible. I no longer trust Amazon, and I advise others to be very cautious — especially if your order actually matters.

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