Great experience with Ticketmaster
Great experience with Ticketmaster, easy to order tickets, and received reminder updates with helpful information. I would highly recommend this company.
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Ticketmaster UK
Reviews 60•
4.1
Entertainment & Events4.1
Great
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.1
Great
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Ticketmaster UK receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
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Based on reviews, created with AISee what reviewers are saying
Really enjoyed The event
Really enjoyed The event. would like to attend in the future
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Amazing service it’s like having my own…
Amazing service it’s like having my own PA! Constant updates , reminders and steers it’s a brilliant company .
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Easy to buy tickets
Easy to buy tickets. Good communication & reminders. Instructions as to how to download your tickets & keep them in a safe place on your phone.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.ticketmaster.co.ukAll reviews
60 total • Write a review
Showing 1 - 20 of 56 reviews
J
Very disappointed
Very disappointed. I bought Coldplay tickets a year ago and planned my whole trip to London around the concert. Just a few days before, the show was rescheduled to a date when I was no longer in the city. I asked to be moved to the September 8th concert (when I was still in London), but was told to request a refund. Now I find out that the service fees are not refunded, which is completely unfair. The change was not my fault, yet I am the one losing money.
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JC
Excellent event and great line up
Excellent event and great line up. I’m coeliac and had no issue getting food too which can usually be a problem. Just used QR codes for tickets from the Ticketmaster app so easy.
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JE
0 stars
0 stars Coldplay concert moved, so I requested 1 of my tickets be refunded and you refunded a random ticket that is in the middle of my group so some random person will be sat there! Thanks Paulyn M. from Ticketmaster for ruining our experience and refusing to help sort it out.
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AP
Excellent service
Excellent service. Quick and easy to use. I'm a bit of a technophobe but it was simple and painless.
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JH
Continued correspondence from Ticketmaster on the build up to the concert with information that was truly helpful. Would not hesitate to use Ticketmaster in the future.
Having purchased the tickets for Coldplay about a year ago Ticketmaster provided me with continuous updates regarding the event. They have been extremely professional and made the whole experience enjoyable.
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SG
Travel and access information was…
Travel and access information was excellent as was the event
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B
Not so great seats tickets
Coldplay always put on an amazing fantastic show. But Not so great seats tickets view. Was miles from the stage. Wembley. Very expensive seats block 528 for Wembley. In the heavens. And only got the tickets sent to me a few days before the concert. Last week. Even though I applied early on the pre sale. Over a year ago. For them to have my money a year in advance. Obviously a years interest on our money. And yet we have to wait a year for our tickets.
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RG
Bunch of money grabbers
Only giving one star because I can’t give none and leave a review. Bunch of crooks. Tickets changed arbitrarily to a date we can’t do, won’t transfer to another date, insist I have to request a refund and still charge a handling fee! Atrocious service and if I never use Ticketmaster again, it would still be too soon! I detest the monopoly TM has over the gigging world, destroying the industry and I’ll only be going to independent gigs from now on. Shame on you Coldplay
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CA
Amazing experience for music and the thrill of a circus for the whole family
Been for 2 days to rock n roll circus and was absolutely amazing. So well organised and brilliant bands on both days. Today headline was Reverend and the Makers and the show was one of the best. Love the fact that they were all in some way connected to the headliner, which added to experience. Food was brilliant, plenty of places to choose from. Would highly recommend this as an experience for all the family. The circus acts just made the whole day even more special!! 💥💥
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IP
Todo genial
No tuvimos problemas con las entradas. Todo muy bien organizado. Nunca olvidaremos la experiencia de ver a Coldplay en directo.
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