TI
Ticketmaster UK
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Very disappointed
Very disappointed. I bought Coldplay tickets a year ago and planned my whole trip to London around the concert. Just a few days before, the show was rescheduled to a date when I was no longer in the city. I asked to be moved to the September 8th concert (when I was still in London), but was told to request a refund. Now I find out that the service fees are not refunded, which is completely unfair. The change was not my fault, yet I am the one losing money.