Superbuy Shopping Reviews

fatti due acquisti per il mio laboratorio: pagato sulla piattaforma...il giorno fopo un ordine cancellato, rimborso inviato sul conto Superbuy (perche' non sulla carta di credito con cui ho pagato?). Secondo ordine: acquistati e pagati quattro oggetti , spedizione inclusa: il giorno dopo mi dicono che restano solo due oggetti dei quattro. Dico ok per i due oggetti.... La sera mi dicono che le spese di spedizione sono cambiate e devo pagare la differenza....ovviamente mi 'rimborseranno' sul conto Superbuy.... basta cosi'. Direi gran cialtroneria oppure truffa. Come preferite.

The only best Service out there for shipping from China to anywhere in the world Never been seized and everything is tax-free You can get stuff to the UK within 14 days Customer Service accident even the smaller mistakes result in compensation I have even asked them to kindly not open any of the boxes inside my packages, even if they are generic box in sealed and they have obeyed which is fantastic

STOLE MY CARD DETAILS DONT BUY - SCAMMERS THAT STEALS CARD DETAILS AND BUYS FROM CHINESE SITES. DONT DONT BUY!!! MADE A COMPLAINT REGARDING AN ITEM AND EXPLAINED I WONT USE THEM AGAIN - STOLE MY CARD DETAILS WHICH I ONLY MADE TO BUY INTERNATIONAL ITEMS. STAY CLEAR

Their team entered completely wrong quantities and weights on my shipment, which caused it to be stopped by customs and sent back to them. Instead of taking responsibility for their mistake, they now want me to pay the reshipping costs. On top of that, the staff are very unprofessional, their responses are rude and unhelpful, and they clearly don’t care about the customer experience.

Very good customer care, very transparent, good communication, good delivery, relatively large first and third party community support as well. Ordered from them like 6 or 7 times

Buena aplicación para hacer pedidos a china

Last year it as was 2.50$ for a 12 pk 120g super light air dry clay, I’ve been a frequent buyer of this product, and I’ve just went in to get 4 of them, now they’re 7$ each?? This is absurd and you’re over charging your customers, instead I had to leave with 2, and 14 dollars less - which could have gotten me ~ 6 packs, instead of 2. This is outrageous, I’m never buying a product from this company again.

Overall experience is great from ordering to receiving my package but I'm not able to get some items I want from Xianyun because their account has negative reviews. I hope they do something about this

bon transporteur en vrai (le service client est la 💪🏻)

I entrusted Superbuy with purchasing items for my client, but the service was extremely disappointing. They added incorrect descriptions and wrong quantities on the final invoice, which caused the shipment to be returned. Shockingly, they then requested that I pay for the return shipping and an additional fee merely to verify that the received items were correct and complete. Throughout this process, the team has consistently refused to act professionally, ignored official emails, and delayed responses, which risks making the shipment useless. I strongly advise caution when using their services, as accountability and proper communication are clearly lacking.

Very good fast response

Je réitère ma critique suite au non aboutissement de ma requête. Ils font les gentils à vous répondre à vos avis, mais ils ne vous aideront pas. Qu'importe si le vendeur ne respecte pas les règles d'utilisation, qu'importe si la plateforme viole les lois française, c'est votre faute. Ils n'iront pas plus loin que contacter le vendeur, qui, bien évidemment, ne fera rien. Pour ma part, superbuy c'est terminé.

i love superbuy

Using this agent a lot of times

My expierience with Superbuy was very good fast Shipping and good Customer Service

the best agent in the world love superbuy

This is my first purchase shopping experience with Superbuy , it was great.

Purtroppo sono diventati inaffidabili anche se paghi per lo esperto creare la spedizione poi ti scrivono che il pacco è stato rifiutato dallo spedizionieri trattenendo il pagamento delle spese di spedizione e gli articoli per altre 2 settimane, avevo acquistato un profumo e mi hanno cancellato ordine dicendo che non era più disponibile ma con un un'altro proxy ho avuto la conferma che era sempre disponibile ormai non si può pagare più con PayPal quindi girano e rigirano come vogliono loro.

good service for shipping

It’s great! Just Shipping takes awhile but in other hands it’s great!