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Smash It Sports Reviews - Page 2 | CrowdTrust

HomeSmash It Sports Reviews

Smash It Sports Reviews

Name: Smash It Sports Customer Reviews
Creator: CrowdTrust

2.6

|Average|25 reviews

Last reviewed 7 months ago

www.smashitsports.com

TrustScore

2.6

Average

25 reviews in total

See what reviewers are saying

Maricela RoldánFeatured

Over a year ago

Perfect match

The product matched its description perfectly. Shipping was fast, and the packaging was secure. A truly professional company in every aspect!

Tyler SmithFeatured

8 months ago

Don't bother

Shit products and shipping insurance just to take back the percent off they give you when ups already has shipping insurance customer service bucks too rude.

mrb Featured

8 months ago

Very unprofessional

I am extremely disappointed with Smash It Sports and feel compelled to warn others. First of all they DELETE ALL NEGATIVE reviews off of FACEBOOK. See other negative reviews here! The bag my son p... See more

Dylan ReadFeatured

Over a year ago

Great sales on great products

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Mariano Cali

1 reviews•Contributor

almost 3 years ago

Always a good experience

Helpful?

customer

1 reviews•Contributor

over 1 year ago

My daughter and I had a GREAT time

My daughter and I had a GREAT time! The owner was so lovely and welcoming and we enjoyed it so much! Will definitely be recommending and visiting again! thank you!

Helpful?

Kennedy Reeves

1 reviews•Contributor

over 1 year ago

Absolutely amazing company

Absolutely amazing company, fast shipping great products!

Helpful?

Kayla Argo

1 reviews•Contributor

almost 2 years ago

Kind service, questionable quality

The customer service was kind and efficient. I ordered a leg sleeve that didn’t fit so I emailed them to exchange. Originally I had to pay $14 to ship it back and they kept % for the restock fee but they offered a discount on my second order. However, the leg sleeve ripped the first time so slid with it. Pretty disappointed since it was almost $40.

Helpful?

PAT G

1 reviews•Contributor

almost 2 years ago

Let me just start by saying that I was…

Let me just start by saying that I was super impressed with their Customer Service. I made an error in my order and I called and they corrected it for me with no extra charge or issues. We received our ordered exactly how we wanted it. I will definitely use Smash It for all my future orders

Helpful?

Previous 1 2

Common Issues Reported by Customers

Based on analysis of 15 reviews rated 1-2 stars for Smash It Sports

Customer service10 mentions

“I contacted Smash it on Wednesday spoke to a gentleman there who wasn’t very customer friendly to say the least, he s...”

Payment issues8 mentions

“On 10/12 I ordered a bat from them, it had a date from UPS of 10/16, then changed to 10/17 & then no movement”

Shipping7 mentions

“Shit products and shipping insurance just to take back the percent off they give you when ups already has shipping in...”

Delivery3 mentions

“On Monday 10/20 I contacted Smash it Sports to find out what happen with the delivery, Stacy from Smash it said she w...”

Refund3 mentions

“Ordered bat bag, cost 240 - used ONE TIME by child and bag is ripped - will not refund me but want me to pay another...”

The CrowdTrust Experience⭐

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About Smash It Sports

Smash It Sports is an online retailer specializing in baseball and softball equipment, catering to players of all skill levels. The company offers a wide selection of products, including bats, gloves, helmets, cleats, and batting gloves from top brands such as Marucci, Rawlings, Easton, and Mizuno. Smash It Sports is committed to providing customers with the lowest prices, supported by a price-match guarantee, ensuring competitive pricing on all items. The target market for Smash It Sports includes amateur and professional athletes, coaches, and parents of young players looking for quality sports gear. In addition to an extensive product range, the company enhances the shopping experience with free shipping on most orders and a straightforward return policy, making it a convenient choice for sports enthusiasts seeking reliable equipment for baseball and softball.

Review summary

Smash It Sports receives a mixed response from customers, with a significant number expressing dissatisfaction. Many reviewers highlight issues with customer service, citing unprofessionalism and poor communication regarding orders and returns. Complaints about delayed shipments and unresponsive support are prevalent, with some customers feeling frustrated by the lack of resolution for their issues. However, there are positive remarks about the quality of certain products, such as the Bonesaber hybrid bat, and some customers appreciate the promptness of service when problems arise. While a few individuals report great experiences with friendly staff and efficient handling of exchanges, the overall sentiment leans negative due to the high volume of critical feedback. Consequently, potential customers should proceed with caution.

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Smash It Sports Reviews

TrustScore

See what reviewers are saying

Perfect match

Don't bother

Very unprofessional

Great sales on great products

Always a good experience

My daughter and I had a GREAT time

Absolutely amazing company

Kind service, questionable quality

Let me just start by saying that I was…

Common Issues Reported by Customers

The CrowdTrust Experience⭐

About Smash It Sports

Company information

Review summary