Review summary

SkyLux Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

J
Tom Z found me a great price on the…

Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.

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M
First time using the service and they…

First time using the service and they were quite accommodating, trying to meet my open-ended requests.

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Great Service

Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experience with other airlines and highly recommended the best one for me. It was a pleasure to work with him. Thank you!

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M
Excellent service by Blanche…

Blanche was very responsive and came up with the best options of the several sites where I inquired.

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Showing 161 - 170 of 996 reviews
JV

Oxford has always done a fantastic job…

Oxford has always done a fantastic job when booking air travel for us. He always goes the extra mile to ensure we get exactly what we want at good prices. I highly recommended him t9 book your next air travel plans.

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RR

ICCA WAS VERY HELPFUL.

ICCA WAS VERY HELPFUL.

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AV

Vernon was extremely professional and…

Vernon was extremely professional and knowledgeable,he was very patient and took extra miles to help me purchase our business class tickets to Europe for a great price.definitely will recommend Skylux travel and Vernon to my friends.Thank you!!

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SR

Deniro is great and he has been…

Deniro is great and he has been assisting my family for last few years , great guy and excellent customer service - Srikanth Rama

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GC

it was the agent that helped me

it was the agent that helped me

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CV

Do not consider using this site if you…

Do not consider using this site if you expect some sort of customer service and or transparency. To trust you must read their fine print!!! EVEN WORSE IF YOU ARE IN THE MIDDLE OF YOUR TRIP. They got you!!! Great at selling you the ticket and the useless protection. Awful at customer service and even worse if you need to make a change. The savings on the ticket are not worth the hassle for help. Read their 1.0 RATING on trip advisor. This consolidators is like dealing with a use car dealership salesman! Lots of promises and then you are screwed!!! Never again. Avoid or you will soon be saying never again!!!! Thank you for contacting SkyLux Travel Customer Support. We appreciate the opportunity to assist you with your request. Check this out! And I bought the protection We are sorry that the passenger is not able to travel as scheduled. Please allow us to remind you that the tickets were sold as non exchangeable, non refundable, non transferable and non reroutable. However, if the fare rules allow any amendments, a $250.00 SkyLux Travel fee will be charged in addition to the penalties charged by the airline, to process any refund and/or exchange requests. We have checked the fare rules of the ticket you have purchased with our company. Please find the summary of the applicable rules.

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RD

It made it great that Norman is so…

It made it great that Norman is so knowledgeable and responsive!

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J

Festus provided excellent service

Festus provided excellent service

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E

Arianna K was great

Arianna K was great! Very helpful and got us a great price. Very responsive to questions and polite to speak with.

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AI

Reliable and dedicated service

Reliable and dedicated service

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