Review summary

Sicily by Car receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

CC
Esperienza disastrosa

Esperienza disastrosa. Non c’è stato verso di ritirare la macchina, già pagata, perché non avevamo carta di credito, ma 5 dico ben 5 carte di debito per il deposito cauzionale. Ci siamo offerti di pagare in contanti, con bb istantaneo, di sottoscrivere un’assicurazione a pagamento, come fanno le altre compagnie di noleggio, ma nulla da fare. Tra l’altro ci è stato reso impossibile il ritiro dell’auto il giorno dopo, dopo aver contattato la banca per attivare una carta di credito mai usata che avevamo (era domenica), perché avevamo il pacchetto easy-jet volo con noleggio: dovevamo ritirare la macchina subito o l’avrebbero data ad altri. Pessima compagnia e pessimo servizio nella mia esperienza personale. Mai più….

Je recommande Sicily…

Le véhicule était propre j'ai eu le choix du modèle et il est très facile de faire le check in et check out . Ne faite pas comme moi réserver directement avec sicilybycar ! J'avais réserver avec une autre plate-forme Web mais ils ne disent pas la vérité sur les modèles et volumes. Merci à l'équipe de l'aéroport de Naples.

C
Favorable

Pas de surprise, prise en charge rapide. Véhicule qui fonctionne

Short waiting time

Short waiting time, kind employees and the car was clean

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
SJ
5 out of 5 stars

Von der Ausgabe bis zur Rückgabe des…

Von der Ausgabe bis zur Rückgabe des Mietwagens hat alles perfekt funktioniert. Das Personal freundlich und hilfsbereit.

Date of experience: July 18, 2025

D
4 out of 5 stars

Almost new car for 2,5 week roadtrip in Calabria - Puglia - Campania

Almost new car. Quick service when collected and friendly and professional service from Vincenzo @ Naples AirPort when we retourned the car.

Date of experience: July 18, 2025

SC
5 out of 5 stars

Very good car

Very good car, very good oprational services! Great experience! Thank you!

Date of experience: July 18, 2025

gb
5 out of 5 stars

Gentili e professionali, upgrade gratuito ma non richiesto

Check in e check out veloci e personale gentile. Ho prenotato una Panda e mi è stata consegnata un'auto più grande allo stesso prezzo. Un upgrade gratuito, ma ho dovuto pagare di più il garage. Auto nuova e nessun inconveniente. Avevo già affittato auto con loro e continuerò a farlo.

Date of experience: July 18, 2025

tm
1 out of 5 stars

Returned the car to Pisa airport at…

Returned the car to Pisa airport at 7.50 am nothing open leave car in bay as directed no one checked car but me. Nothing wrong with car but dusty. Funny old world now charging an extortionate amount for dust . Their photos don’t prove anything . Please AVOID THIS FIRM .

Date of experience: July 18, 2025

HS
5 out of 5 stars

Gentilezza.

Gentilezza.

Date of experience: July 18, 2025

nf
5 out of 5 stars

Tutto perfetto

Tutto perfetto, consigliato.

Date of experience: July 18, 2025

DM
5 out of 5 stars

Everything good!

Everything good!

Date of experience: July 18, 2025

FH
2 out of 5 stars

Burst tyre cost €850!! Credit card debited months after hire

We burst a tyre on the motorway due to.some tying line that fell off a truck. When we looked for the spare tyre there was none. I had NO idea that was a possibility. In my 35 years of driving I have always understood a spare tyre was a necessary item. Biggest mistake was to call the roadside help given . The short ( we were in a city) tow by breakdown track was charged to us by the company at €600. The flat fee given by SBC is €340 + taxes in Slovenia for any tow and they wrongly said we were towed 150km instead of the fee. The money was unexpectedly taken from credit card over 2 months after car was returned. The Slovenia tow company had told us their charge for the short tow was €120 so a lot of profit for SBC. That's on top of the €250 charge for new tyre we paid for.

Date of experience: July 18, 2025

MH
5 out of 5 stars

Reliable company, good dealings and good cars.

I rented a car from Milan airport. The delivery procedure was quick and good. The Egyptian employee was polite and good. Then I handed over the car at Rome airport. The receipt procedure was smooth and good. I only wish. Providing the tenant with the location of the delivery location. Due to the lack of clarity and the multiple parking roles, I hope this will be taken into account in the future. Thank you. I will try again.

Date of experience: July 18, 2025

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