Last reviewed over a year ago
Over a year ago
Highly recommended! We used Sally to move from Gsuite to Office365 and couldn't have asked for a better service. She was helpful from start to finish and flexible with how we wanted to undertake the p... See more
Over a year ago
great service from Sally and her team, we could not recommend them highly enough
Over a year ago
We love dealing with Serendipiti. Whenever we have IT issues, they are always to hand to sort us out and they always explain things as they go. Our working lives have dramatically changed for the bett... See more
Over a year ago
As a company we have been using Serendipiti as our IT partner for the past 2 years and in that time we have found them to be professional, courteous and extremely knowledgeable when assisting with o... See more
Sally and her team have been instrumental in every step of growing our business. Nothing is too much trouble and support is delivered at every level of understanding. Our organisation is better for having her support.
OVER THE MOON! Sally & David at Serendipiti have been absolutely amazing. After being with an IT support company for just a few months, we realised that things weren't going well so a friend recommended we have a chat with Serendipti. Sally explained that they could do everything that we asked for and should be able to solve all the issues that we were experiencing. Well .... in a very short time, earlier than the scheduled timescale, everything was in place. We now have a secure IT system that allows 3 members of staff to work remotely on all of our software - this is much more that we even asked for as it had just been refused by the previous IT company to even allow me, the director, to do this. I am still on cloud 9 that in such a short time we have had these changes made and this has helped our small company immensely. And even our monthly costs have reduced! As an added bonus, we have made new friends! Sally and David are so friendly and approachable and they put you at ease without making you feel 'small'. Yet they are still professional and transparent, making sure that we understand exactly what they are doing along our journey together. I cannot recommend this company highly enough - they have gone ABOVE & BEYOND all expectations.
Serendipiti have supplied our IT equipment and support for the last 4 years which has proved to be a excellent choice from providing office based equipment including a new server to the nationwide cover of my engineers iPad's with the service support needed to maintain our work commitments to our high end clients has put us at the top of our game. We highly recommend this company if you want to get ahead of the game in your field of business. MC Refrigeration Ltd
Sally never fails to impress
Over the last few months we have been upgrading our IT equipment and with me being totally no technical we have relied on the expertise of David Boyce from Serendipiti who has advised us and answered all my stupid questions and provided us with a first class support service either down the phone or visits to our offices to install the equipment we are replacing, whilst everything is a major panic to us David takes this in his stride and very quickly we are up and running again. The support Serendipiti have provided us for the last 10+ years has certainly assisted my company to grow to one of the leaders in our field. Well done and thanks very much for the biscuits you bring us.😋 Murray Carvell MC Refrigeration Ltd.
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Serendipiti (IT Services) Limited is a UK-based company specializing in IT support and consultancy tailored for entrepreneurs and business owners. With over three decades of experience, the company provides a range of business-critical computing services, including IT support, cloud solutions, hardware, and software management. Their expertise is particularly valuable for small to medium-sized enterprises seeking reliable IT infrastructure to ensure operational efficiency. The company is dedicated to maintaining and enhancing the IT systems of its diverse client base, which includes businesses across various sectors such as engineering, counseling, and environmental services. Serendipiti's commitment to quality service and customer satisfaction has fostered a loyal clientele, underscoring its role as a trusted partner in navigating today's technology landscape. For more information, visit their website at www.serendipiti.co.uk.
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Reviewers consistently praise Serendipiti (IT Services) Limited for their outstanding service and expertise, particularly highlighting the exceptional support provided by Sally and her team. Customers express high satisfaction with the prompt resolution of IT issues, noting that the team is thorough, knowledgeable, and responsive to their needs. Many reviews emphasize the stress-free experience of working with Serendipiti, with clients feeling they receive an "in-house" level of service from an outsourced provider. The professionalism and helpfulness of staff, especially David, are frequently mentioned as key strengths. Overall, consumers feel confident recommending Serendipiti for any IT support needs, reflecting a strong sentiment of satisfaction and trust in their services.
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