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SFC Service Reviews

3.024390243902439 out of 5 stars
3.024390243902439 out of 5 stars
3.0
|Average|41 reviews

Last reviewed 3 months ago

TrustScore

3.0
3.024390243902439 out of 5 stars
Average
5 out of 5 stars
18
4 out of 5 stars
3
3 out of 5 stars
1
2 out of 5 stars
0
1 out of 5 stars
19
41 reviews in total

Review summary

SFC Service, operating under SendFromChina, presents a mixed experience for customers. Many reviewers appreciate the company's fair pricing, responsive support, and dependable fulfillment, highlighting that their shipping issues have significantly reduced thanks to effective quality inspections and clear communication. The professional team is noted for quick order processing and realistic shipping estimates, which help manage expectations. However, a substantial number of consumers express frustration with the service, citing issues such as packages never arriving, unreliable tracking, and a lack of support when problems arise. Complaints about delays and untrustworthy delivery practices are prevalent, leading some to advise against using SFC.

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Based on reviews, created with AI

See what reviewers are saying

Jeffery Wallace
Jeffery WallaceFeatured

3 months ago

5 out of 5 stars

Fair pricing, dependable execution, and responsive support

If you’re looking for a dependable fulfillment partner in China, SendFromChina is worth considering. Fair pricing, dependable execution, and responsive support make them a solid option for ecommerce s... See more

Jeff Richardson
Jeff RichardsonFeatured

3 months ago

5 out of 5 stars

Reduced Our Shipping Issues Significantly

We use SendFromChina mainly for quality inspection before shipping. Their team catches packaging and labeling issues early, which saves us money on returns. Reports are clear, and photos are provided.... See more

Dennis Whittier
Dennis WhittierFeatured

3 months ago

4 out of 5 stars

Responsive Support and Dependable Operations

SendFromChina isn’t perfect, but they’re reliable. Shipping estimates are realistic, and they don’t overpromise. When there’s a delay, they explain why and offer options. For a growing DTC brand, that... See more

Chad Cano
Chad CanoFeatured

3 months ago

4 out of 5 stars

Professional Team with Fast Order Processing

Orders are processed quickly, and dispatch usually happens within a day. Compared to our previous provider, SendFromChina reduced handling delays significantly. There’s room for improvement in reporti... See more

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Brittany
Brittany
1 reviews•New Reviewer
about 7 years ago
1 out of 5 stars

Terrible

Terrible, slow service, do not use them! You will regret it as I did.

Helpful?
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About SFC Service

SFC Service, operating under SFC HOLDINGS Co., Ltd., is a leading third-party logistics (3PL) provider based in China. The company specializes in a comprehensive range of eCommerce fulfillment services, including warehousing, inventory management, picking and packing, and global door-to-door shipping. With a strong focus on cross-border logistics, SFC Service caters to businesses looking to enhance their supply chain efficiency and customer satisfaction by offering fast and reliable shipping solutions to over 220 countries. Targeting eCommerce retailers, crowdfunding projects, and other businesses requiring logistics support, SFC Service aims to streamline the fulfillment process. The company has established itself as a key player in the logistics sector, managing over 500,000 parcels daily and serving more than 100,000 registered members. By providing services such as Amazon prep, dropshipping, and value-added logistics, SFC Service is committed to supporting its clients in achieving timely and effective delivery for their customers.

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