Review summary

Safe Hands Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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Great alarm system

Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all devices. There are no holes, no wires and all devices are discrete. The battery life is reportedly up to 4 years and you can change them yourself as you can buy them in shops. The hub is Ethernet and WiFi so you should have a Ethernet port free on you router / an access point to get best service. The hub / main box is a slick white gloss unit and may be visible in your main room. The functionality is great, you can home arm or away arm selecting what sensors are on, you can set times and you have 2 key fobs with buttons ( ideal to give to younger people or family members) you can set some sensors to beep like a door bell on opening ideal for doors, although it dose sound a bit like an off licence door! The Dahua system is one of the most secure wireless systems available using frequency hopping and anti jamming technology. The brand remains on the USA / UK government black list as they site that the Chinese may be able to access. After having this on my network for 10 days I can confirm after using Wireshark software it is not giving out any info , in fact the only device that do and defo share your private info against your will are USA based one is a smart speaker starting with A and ending with a and the other is a car charger starting with T and ending with a so unless you link your alarm to Jeff’s smart speaker , ( not recommended anyway ) or Elon’s car you are safe ! On price you can buy this system as fitted at £595 your self for around £450. The professional installation and the 2 year warranty is well worth the money! If you need a good new / replacement alarm system in Scotland call them

Absolutely 1st class job

Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job 👏

A big thanks to the SafeHands team🙌

A big thanks to the SafeHands team🙌 I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Engineer turned up bang on time, very polite and worked quickly. Explained everything about the detectors, guarantee etc….and not a crumb of mess left when job completed👍 I will defo recommend you guys to other people needing work done.

So so easy

So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend

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All reviews

194 total • Write a review

Showing 121 - 130 of 190 reviews
LA
5 out of 5 stars

Great company to deal with from start…

Great company to deal with from start to finish. Would definitely recommend them.

Date of experience: January 25, 2022

NN
5 out of 5 stars

Top class company and staff

Top class company and staff. Would highly recommend. Absolute pleasure to deal with. Get the job done promptly and professionally. Great find

Date of experience: January 24, 2022

DB
5 out of 5 stars

I found this to be an absolutely…

I found this to be an absolutely excellent experience. Phoned at 1pm to make an appointment and the alarms were fitted by Connor by 2.30pm. Connor was very polite ans explained everything he was doing to us. I will definitely be recommending this company to friends and family. Thanks to Connor for being so amazing

Date of experience: January 24, 2022

AS
5 out of 5 stars

Very professional,customer services was…

Very professional,customer services was excellent and the workmanship was fantastic. Grant came on time introduced himself got on with the work and gave us a demonstration of the remote. I was so pleased with the work I passed on Connors number to my brother and he got his done too. Two happy customers 👏👏

Date of experience: January 24, 2022

ME
5 out of 5 stars

I was a bit concerned about new regulations re fire alarms

I was a bit concerned about new regulations regarding fire alarms ,one call to Safe hands resolved my problems Grant arrived today and did everything I needed ,he explained everything as he went along and answered my many questions politely and respectfully.He was in and out in 30minutes .I would recommend this firm ,they did a great job at very competitive price ,thank you Grant

Date of experience: January 24, 2022

AG
5 out of 5 stars

Fire Alarms

My alarms were fitted by a very polite and professional young man. No mess, no fuss. Just excellent workmanship.

Date of experience: January 24, 2022

MC
5 out of 5 stars

Excellent company very customer friendly.

Excellent service from contacting firm, booking appointment and fitting. Fitter turned up on time, gave best advice on where alarms should be fitted and kept updating us on every aspect of fitting and how to use remote controller. Will certainly recommend to friends and family. Fantastic customer service overall.

Date of experience: January 24, 2022

TS
5 out of 5 stars

Excellent service

Excellent service, Grant was polite and pleasant. No complaints.

Date of experience: January 24, 2022

AM
5 out of 5 stars

Great work

Safe Hands recently installed Smoke Alarms to comply with new Scottish Govt Regulations. Their work was very professional and the guys who did the work were friendly.m and left absolutely no mess

Date of experience: January 24, 2022

MK
5 out of 5 stars

Very pleased,had my smoke/heat alarms…

Very pleased,had my smoke/heat alarms fitted last week, arrived on time , no mess , quick and efficient. Cannot fault service. Thank you ,

Date of experience: January 24, 2022

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