Review summary

Safe Hands Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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Great alarm system

Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all devices. There are no holes, no wires and all devices are discrete. The battery life is reportedly up to 4 years and you can change them yourself as you can buy them in shops. The hub is Ethernet and WiFi so you should have a Ethernet port free on you router / an access point to get best service. The hub / main box is a slick white gloss unit and may be visible in your main room. The functionality is great, you can home arm or away arm selecting what sensors are on, you can set times and you have 2 key fobs with buttons ( ideal to give to younger people or family members) you can set some sensors to beep like a door bell on opening ideal for doors, although it dose sound a bit like an off licence door! The Dahua system is one of the most secure wireless systems available using frequency hopping and anti jamming technology. The brand remains on the USA / UK government black list as they site that the Chinese may be able to access. After having this on my network for 10 days I can confirm after using Wireshark software it is not giving out any info , in fact the only device that do and defo share your private info against your will are USA based one is a smart speaker starting with A and ending with a and the other is a car charger starting with T and ending with a so unless you link your alarm to Jeff’s smart speaker , ( not recommended anyway ) or Elon’s car you are safe ! On price you can buy this system as fitted at £595 your self for around £450. The professional installation and the 2 year warranty is well worth the money! If you need a good new / replacement alarm system in Scotland call them

Absolutely 1st class job

Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job 👏

A big thanks to the SafeHands team🙌

A big thanks to the SafeHands team🙌 I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Engineer turned up bang on time, very polite and worked quickly. Explained everything about the detectors, guarantee etc….and not a crumb of mess left when job completed👍 I will defo recommend you guys to other people needing work done.

So so easy

So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend

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All reviews

194 total • Write a review

Showing 91 - 100 of 190 reviews
JM
5 out of 5 stars

First class service.

First class service. I would highly recommend this company .

Date of experience: February 4, 2023

MA
5 out of 5 stars

Connor arrived ready to start explained…

Connor arrived ready to start explained everthing to me eg where to place smoke alarms.Then he got to work with no hassle for me he moved what had to be moved no mess took rubbish with him.I found him to be pleasant and chatty.I would recommend him totally.

Date of experience: January 31, 2023

DA
5 out of 5 stars

I would highly recommend Conar as he is…

I would highly recommend Conar as he is very reliable, polite and efficient. He let me know in advance the time he would be arriving and arrived on time. He installed the smoke detectors in no time at all with no mess and cleared away all packaging and talked me through everything he was doing and how the smoke alarms work and explained all about the guarantees etc. thanks again Conar

Date of experience: November 17, 2022

JT
5 out of 5 stars

Conar came to my house and changed my…

Conar came to my house and changed my old smoke alarms. He fitted the new alarms very promptly. Unfortunately I had a faulty smoke alarm, Conar came out of his way to come to my house to replace the alarms. Nothing was to much trouble, he was very polite and professional. I would highly recommend him to family and friends. Thanks again Conar for fantastic service.

Date of experience: October 31, 2022

c
5 out of 5 stars

A fabulous young man ...polite and…

A fabulous young man ...polite and professional nothing a bother for him as he removed old alarms. Explained everything in detail..tidied up as he went along and really helpful ...was also a great price so if you're thinking about installing linked fire alarms Connor 's your man no hesitation in recommending him!! Thank you so much Connor and even when i asked for evidence he was who he said he was ( was a cold call) he was not fazed by showing me all the company details and his personal ID. Lovely young guy who is completely trustworthy and reliable....

Date of experience: October 28, 2022

S
5 out of 5 stars

10/10

These guys done my media wall and I LOVE IT!! Amazing! Thanks guys, 10/10

Date of experience: May 16, 2022

LH
5 out of 5 stars

Great service!!

The boys at Safe Hands fitted my media wall and I absoloutely love it!! The tradesmen were great and customer service was spot on. Thanks again xx

Date of experience: May 16, 2022

CO
5 out of 5 stars

Great service

Just had my media wall completed by safe hands, amazing service from start to finish. Conar helped with the design, he provided different options and ideas. Stephen the boy that build the media wall was a nice young lad, very professional and left no mess. Conar was always at the end of the phone and kept me updated throughout the whole process. Highly recommend to anyone.

Date of experience: March 30, 2022

JT
5 out of 5 stars

1st class service

Spoke with Nikolas on the phone and Stephen fitted our smoke alarms. 1st class service from start to finish. Very polite, efficient service from both. Would not hesitate to use or recommend this company again

Date of experience: March 11, 2022

ac
5 out of 5 stars

thanks to stephen who was very helpful…

thanks to stephen who was very helpful and kind he helped with supplying and fitting my alarms

Date of experience: March 9, 2022

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