Review summary

FOOTWEAR MAGICIAN has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

C
Reliable custom trainers

Really happy with the customer service. I bought Gucci airforce a few years ago and they are still in amazing condition. Just placed another order the other day and I have received them already. Really happy with the product and the service. Thanks a lot 😁.

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Custom Air force 1s

Quality unmatched! Great customer service arrived before the due date. Shoes are perfect very happy 😁

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Top quality and amazing service highly…

Top quality and amazing service highly recommend

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Amazing quality obsessed with my…

Amazing quality obsessed with my airforce 100% going to get more for myself

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All reviews

26 total • Write a review

Showing 1 - 20 of 22 reviews
J

Unreal trainers fast and reliable

Unreal trainers fast and reliable! Wouldn't go to anyone else. Always getting compliments everywhere i go! Highly recommend. Always replies back to emails and dm's very helpful

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C

great customer service excellent timing…

great customer service excellent timing and the packaging was great will be definitely be ordering again

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EV

Good shoes

Really good shoes orderd my first pair 2 days ago just arrived today gonna get some more for crimbo

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N

Amazing quality I've had a pair wating…

Amazing quality I've had a pair wating for my dior shoes soon couldn't fault the fast response and quality of the trainers well cared for I'd recommend 👌 cnt wait for my next pair to come outstanding 😀

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LT

amazing👍

I purchased my shoes over a year ago and there still in good condition,there good to wear on a daily basis,the price they are sold for is nothing compaired to how many times u can wear them and the conditions they stay in are amazing,no rips and easy to clean😊😊

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E

AMAZING

AMAZING! store has opened back up and the service is so quick! Replied to my emails and messages within the day. i was a bit wary with other people reviews but i couldn’t fault them. My customs are perfect the detail on them are impeccable. Ordered 2 more already!

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P

This mf scammed me £300!

This mf scammed me £300!! His name is RYAN STEELE he is trying to get big on tik tok at the moment you can see his live videos with hundreds of shoe boxes in the background!! Smurking with his big ugly turkey teeth thinking he’s gods gift… Let’s expose this guy he’s not what everyone thinks he is!!!

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PG

this site tried to steal 240€ from me.

this site tried to steal 240€ from me. ordered my shoes in december 2021 and haven't heard from them again. The shoes were sent after multiple requests. I unpacked them at home and found that they were broken. I filed a complaint with amazon pay and got my money back. I can only advise everyone to order here.

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N

No goods, no contact.

My order should have been shipped weeks ago. Zero contact, no reply to emails. Putting a claim in through card processor. All good feedback left here was within 24hrs. Smelling strongly of a scam.

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CA

Tried to steal £217.50 from me for the…

Tried to steal £217.50 from me for the Air Force 1 Dior trainers I got my money back after realising he was a scam artist and that he steals from people who don’t know how to claim there money back I went through PayPal and raised a dispute and fortunately they claimed my money back for me , if you order from this scam artist please go through PayPal to claim your money back and also contact your bank to say it’s fraudulent , all his reviews are 99% fake from his associates so that he can portray a fake platform please please please be careful scam artists like this should be locked up , absolute scumbag !!!!!!!!!! Not happy !!!!!!!!!! - his Instagram page is - @rysnc - don’t follow him he’s making online marketing untrustworthy I’m disappointed would love to see him face to face ! At 19:16pm after writing this review and getting my money back he then goes to change the delivery status to shipped clearly a pro con artist so that he can state they’ve been shipped and then go on to say they’ve been lost in transit clearly very clever in what there trying to achieve but not clever enough!!!!

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Dv

Bad customer service, do not order shoes here

I ordered shoes late December; it's now mid April and I still haven't received my shoes, replies to my messages or emails. I used the chat function on the website, sent them multiple emails to two different email addresses, I sent them dm's on Instagram and I posted a comment on one their posts. I accidentally put in my old address, and I emailed them and I did see on the Shopify app that they changed my address after emailing them, so they get the emails. They just don't respond. I'm out 208 pounds, and no shoes. I'm taking steps to ensure I get my shoes, which were a present for someone.

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UU

Don’t order from this scammer

I wouldn’t even give it a 1 star I have now spoke with both citizens advice Bureau and Police. Next step will be civil court! Do not order from this company absolute scam! Says oh this date, sorry no material will defo be sent next week. Constant excuses for months and months! Don’t waste your time or money. Giving them till tomorrow to send me either a refund or proof of postage and then they’re in serious trouble!

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DG

Wrong trainers and no refund!!!

Paid for trainers back in December as an Xmas gift. Received the wrong trainers and returned them once I had confirmed this with the seller. That in itself took several emails. I have since made several attempts to find out when the trainers I ordered and paid £180 for are. The communication. Is appalling!! My daughter didn’t get her Christmas present and I am £180 out of pocket. I am opening an Amazon dispute in the hope I will get my money back.

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MS

Paid for trainers through Klarna in…

Paid for trainers through Klarna in June. Still not had my order and yet the merchant has taken £75 from me!!! I have emailed and had no response. Do not buy from this dodgy company

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C

Unreal

Everywhere I go I get compliments on my trainers. The detail and designs are literally insane. Highly recommend👏🏻 Best around.

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C

Unreal custom made footwear

Honestly I’m so happy with my first ever pair of custom made Air Force1 so pleased they was definitely worth the wait. I 100% recommend I had no problems service was amazing and the trainers overall are such good quality and look like the images on the website and their Instagram thank you so much.

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B

Amazing service

Amazing service, a fantastic range and will definitely be buying more in the future for the little ones :)

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S

Totally unique.

Really pleased with my purchase. Quality is excellent and fast delivery. Highly recommend!! Will be returning!!

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H

Great customer service

Great customer service, would highly recommend. Smooth transaction and trainers arrived within the designated time frame. Very happy with the service 👍👍👍

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S

Trainers on another level!!

Just received my Air Forces and Vans, they’re unreal! They were in constant communication letting me know updates on my trainers. Arrived quickly, packaged superbly. Thanks

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