FO
FOOTWEAR MAGICIAN
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Bad customer service, do not order shoes here
I ordered shoes late December; it's now mid April and I still haven't received my shoes, replies to my messages or emails. I used the chat function on the website, sent them multiple emails to two different email addresses, I sent them dm's on Instagram and I posted a comment on one their posts. I accidentally put in my old address, and I emailed them and I did see on the Shopify app that they changed my address after emailing them, so they get the emails. They just don't respond. I'm out 208 pounds, and no shoes. I'm taking steps to ensure I get my shoes, which were a present for someone.