Nina and Zita are fabulous
Nina and Zita are fabulous and make you feel totally at ease. Always a pleasure to have a treatment, even though it can be a little painful sometimes!

rtwskin is an independent private aesthetic skin clinic located in Tunbridge Wells, Kent, with additional services available in London. Established in 2005, the clinic specializes in a wide range of non-surgical aesthetic treatments, including skin care, anti-aging procedures, and minor skin surgeries for both men and women. With over 20 years of expertise in the field, rtwskin is committed to providing high-quality medical and aesthetic procedures tailored to meet individual client needs. The clinic offers various services, including dermatology treatments, skin assessments, and advanced aesthetic solutions, using cutting-edge technology to ensure optimal results. rtwskin prioritizes an ethical approach and comprehensive aftercare for all its clients, making it a trusted choice for anyone seeking professional skin care and treatment options.
RTW Skin Clinic in Tunbridge Wells receives overwhelmingly positive feedback from its clients, who praise the clinic for its exceptional treatments and friendly staff. Many reviewers express satisfaction with their skin improvements, highlighting the expertise of professionals like Dr.
Nina and the welcoming atmosphere of the clinic. Customers appreciate the thorough consultations and the personalized care they receive, often leaving appointments feeling happy and confident about their results. However, a few negative comments mention issues with treatment availability and concerns about attending appointments. Despite these minor complaints, the overall sentiment remains highly favorable, with clients consistently recommending the clinic for its quality of service and results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I had a couple of raised moles removed by Dr Fatima with a laser and it was a 5* service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: rtwskin - Tunbridge Wells is #2 of 5 on overall rating in this group.
60 reviews of rtwskin - Tunbridge Wells. Filter by what matters to you.
Nina and Zita are fabulous and make you feel totally at ease. Always a pleasure to have a treatment, even though it can be a little painful sometimes!
Excellent service. Zivile is friendly and professional, taking time to explain everything fully. The procedure was carried out with care and consideration which made it a very relaxing experience.
Quick answers to the questions people ask most.
Yes, rtwskin - Tunbridge Wells is a legitimate company with a high customer satisfaction rating, reflected in numerous 5-star reviews from real customers who praise their expertise and service.
No, rtwskin - Tunbridge Wells is not a scam. The clinic has a strong reputation, backed by verified reviews and consistent positive feedback highlighting the quality of treatments and customer care.
rtwskin offers a variety of aesthetic treatments, including facial peels, laser mole removal, Botox, and cheek fillers, ensuring a comprehensive approach to skincare.
Pricing for treatments varies based on the specific service. Customers can inquire directly through the clinic for detailed pricing and available payment methods.
You can contact customer support through their website or by phone. The friendly reception staff is known for being helpful and responsive to inquiries.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I've been a client for a couple of years. The experience is always excellent, and my practitioner is absolutely first class. I wouldn't consider using anyone other than her.
Staff was very friendly made me and my son feel at ease straight away , explained everything very thoroughly very pleasant experience
Had a tattoo removed over 10 sessions and Zita could not have been nicer and more friendly always checking I was ok and giving great aftercare
Professional, friendly and efficient staff. The clinic is always spotlessly clean, bright and welcoming. I’ve been a customer for years and would highly recommend Botox to anyone suffering with chronic migraine - the treatment has given me my life back! Thank you, RTW Skin!
I had a facial mole removed by Dr Fatima, was very happy with the whole process, procedure and results.
I wanted some lip filler and baby Botox ahead of my wedding… I was really nervous as I’ve never had this before and wanted very natural looking results. Went for an initial free consult with Dr. Nina and she was incredibly informative and really listened to what I wanted and I never felt pressured at all. I made a follow up appointment a few weeks later and I’m honestly SO HAPPY! I only have a small mouth and lips so only had 0.5ml in but her ‘artistry’ is flawless. Really kept my own shape whilst bringing in that lovely “naturally pouty” look and I’ve been able to wear darker lipstick for the first time in my life. Great bedside manner and minimal discomfort whilst injecting the filler (baby Botox I barely felt at all). Would definitely recommend for first timers. 😊
I had tear trough dermal filler, 3 areas of Botox at RTW Skin and it was FANTASTIC, they are real experts in their field and you will definitely be in good hands. I am thrilled with the results, my whole face looks so much brighter and more lifted and I have so much more confidence. I personally experienced virtually no discomfort with either procedure, and I had no swelling, bruising or downtime (followed aftercare guidance of course). If you’re considering any kind of facial aesthetics, I cannot recommend this place highly enough.
I recently had some treatments at RTW and as usual they didn't disappoint. Everything was explained very carefully and done professionally. I am absolutely delighted with the results and wouldn't hesitate to go back.
The best by far and the only place I would ever go to. I have been using RTW Skin for many years and there is nowhere else I would consider going to. Dr Nina is exceptional and, as a very nervous client, she has put me at ease time and time again with her kindness and expertise. Everyone there is extremely professional and trained to the highest standard. They are kind, patient, extremely knowledgable and very competitively priced.
Amazing facial! From the cheerful professional receptionist to the clinician. My facial was tailored to my skin and post procedure advice and support given Lovely relaxing environment at ease the whole time
Absolutely amazing treatments and services. I have been going here for years and would recommend them to anyone wanting 1st class treatment and honesty
I was super nervous arriving at rtwskin. However from the start of my lip filler journey I was made to feel welcomed and relaxed. Super clean clinic. Friendly staff. I met with Dr. Nina Sheffield for a consultation. She was warm and professional. I wanted to have a dental block to avoid the pain of the filler injection (I have a super low pain fresh hole), and met Martin who would be administering it. Overall my experience with rtwskin was fantastic. I will definitely return. Oh, and my lips look fantastic. Thank you!
I have visited RTW many times and have never been disappointed. The care and professionalism is always exceptional
RTW skin have been maintaining my features for very many years now. I remember my first visit and how impressed I was with their honest assessment and recommendations and this is as true today as it was way back then. If I’ve ever been curious about or not sure about effects after a treatment they are always professional, readily available and transparent about what I should expect if I choose to go ahead with something. They know I like any treatments for me to be subtle, not too obvious. As a consequence of their care I often get comments on my skin in particular. I highly recommend them.
rtwskin is an independent private aesthetic skin clinic located in Tunbridge Wells, Kent, with additional services available in London. Established in 2005, the clinic specializes in a wide range of non-surgical aesthetic treatments, including skin care, anti-aging procedures, and minor skin surgeries for both men and women. With over 20 years of expertise in the field, rtwskin is committed to providing high-quality medical and aesthetic procedures tailored to meet individual client needs. The clinic offers various services, including dermatology treatments, skin assessments, and advanced aesthetic solutions, using cutting-edge technology to ensure optimal results. rtwskin prioritizes an ethical approach and comprehensive aftercare for all its clients, making it a trusted choice for anyone seeking professional skin care and treatment options.
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