Rock Bottom Vapes

4.831 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.831 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
30
3 out of 5 stars
10
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Rock Bottom Vapes is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Professional & honest- a 1st class business/owner!

I've been ordering from Josh for a about 4 years now, and he has ALWAYS been super helpful, professional and honest. If ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Continuous Outstanding Products & Service!

Rock Bottom Vapes is outstanding, and I've recommended them repeatedly to others. They carry the very same, top-notch pr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great Vendor

Great Vendor, Great customer service. Never have an issue. Once, one of my products was missing in my package. I emailed...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable vendor

Replacement tank arrived as described in good condition. Shipping was fast, placed my order minutes before the cutoff on...Read more

0
0
🔥 High engagement

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Justin Ramsey
Justin Ramsey
1 reviews
almost 5 years ago
1 out of 5 stars

If I could give it a zero I would

If I could give it a zero I would. Supposedly, they created a lable on florida and 7 mins later, my package was in Iowa. That seemed a little strange to me. After it supposedly set in Iowa for 4 days, I contacted them. I was met with an excuse filled response about it being the usps who doesn't have the right tracking software. Now it has been 6 days with no movement and ZERO explanation from the company. Never will I use this company again. Be careful if you do.

Helpful?
about 5 years ago
5 out of 5 stars

Customer service

I want to say thank you to a customer service rep named Andrea. Thank you for helping me find my lost order of coils and getting it to me.

Helpful?
over 5 years ago
5 out of 5 stars

High quality service

I have been ordering from RBV for awhile now, and I am very happy with their customer service. My orders always ship out quickly, and I've never had any problems. I highly recommend this excellent company.

Helpful?
over 5 years ago
3 out of 5 stars

Product missing, no responses from customer service

I am writing a 3 star and not 0 because they don’t deserve it as I’ve had plenty of orders go correctly, Sean is awesome and helped a lot before with previous issues. But, I placed an order for 3 IWu pods and a blue raspberry nicotine salt Liquid- 30ML and when I got the package in the mail, I didn’t receive the liquid just the pods. I have sent multiple emails, called multiple times, left messages hoping for a response and nothing has come back. I don’t understand regardless of this virus situation in the USA why a simple email response can’t be generated especially regarding a issue with not receiving a product. I am extremely dissatisfied with the way this is being handled.

Helpful?
over 5 years ago
5 out of 5 stars

I have been ordering from Rockbottom…

I have been ordering from Rockbottom Vape’s for about three years, they always send the stuff so fast you hardly have time to think about it, and now in our times of trouble and they’re trying to struggle to get our orders to us, people are complaining and not being patient, and forgetting how good Rockbottom Vape’s is, Forgetting how fast they do get their order when the worlds not under a pandemic. I thank you Rockbottom Vape’s!

Helpful?
Rick Er
Rick Er
1 reviews
almost 6 years ago
5 out of 5 stars

Great shipping and great juice I…

Great shipping and great juice I recommend

Helpful?
Ronda
Ronda
1 reviews
almost 6 years ago
5 out of 5 stars

Got the stuff I ordered fast and was…

Got the stuff I ordered fast and was exactly what I need

Helpful?
Erick
Erick
1 reviews
about 6 years ago
5 out of 5 stars

Hard to find quality replacement coils.

Hard to find quality replacement coils. We love our local shop but found an immense savings buying from Rock Bottom Vapes! Plus even though we buy the same brand/type coil, they last longer!

Helpful?
Reese
Reese
1 reviews
over 6 years ago
5 out of 5 stars

This place rocks and shipping is super…

This place rocks and shipping is super fast..and the prices😊😊

Helpful?
Paul
Paul
1 reviews
over 6 years ago
5 out of 5 stars

Good product at a fair price

Good product at a fair price

Helpful?
blarney stone
blarney stone
1 reviews
over 6 years ago
1 out of 5 stars

Rip Off SMOK Baby Beast Replacement Tanks

Rip Off one Pyrex tube for almost $4 Bucks. Purchased a SMOK Baby Beast tank set. These come in three packs from manufacturer. Placed my order, shipment came and there was one single Pyrex tube in a plain box. Probably not authentic or what the picture displayed.

Helpful?
Nathan Dowell
Nathan Dowell
1 reviews
almost 7 years ago
5 out of 5 stars

Amazing set up for the website.

Amazing set up for the website.

Helpful?
Muneer Idrees
Muneer Idrees
1 reviews
almost 7 years ago
5 out of 5 stars

Very good service,

Very good service,

Helpful?
David
David
1 reviews
almost 7 years ago
5 out of 5 stars

Excellent service

Excellent service, quick shipping. I have re ordered and will continue to buy here. Great folks!

Helpful?
almost 7 years ago
5 out of 5 stars

RBV ROCKS!

RBV has a great product selection, the prices are competitive and the staff always go above and beyond for the customer.

Helpful?
Daniel Camera
Daniel Camera
1 reviews
almost 7 years ago
5 out of 5 stars

Good price.

Good price.Good service.

Helpful?
Michael
Michael
1 reviews
almost 7 years ago
4 out of 5 stars

Good prices great website.

Everything gets delivered promptly. Merchandise is of quality material. I have thoroughly enjoyed the experience with the company and their website.

Helpful?
Alex S
Alex S
1 reviews
almost 7 years ago
2 out of 5 stars

Bought 2 evic mini batteries

Bought 2 evic mini batteries. One arrived with screen defects on it. Then they send me 3-4 emails in a row to do a review for them. So here you go.

Helpful?
almost 7 years ago
5 out of 5 stars

Excellent service with high quality…

Excellent service with high quality products.

Helpful?
Brenda
Brenda
1 reviews
almost 7 years ago
5 out of 5 stars

Shipment came promptly

Shipment came promptly. Was happy to find the coils I wanted.

Helpful?

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