Restaurant Supply Group

4.5271739130434785 out of 5 stars
4.5
Excellent184 reviews

TrustScore

4.5
4.5271739130434785 out of 5 stars
Excellent
5 out of 5 stars
144
4 out of 5 stars
17
3 out of 5 stars
8
2 out of 5 stars
6
1 out of 5 stars
9
184 reviews in total

Review summary

Restaurant Supply Group is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Stellar customer service

When purchasing a fridge, we had a couple of specific requests. Trey from customer service was able to answer our questi...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Very outstanding experience

Very outstanding experience

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am a supervisor

I am a supervisor. And I am really hardworking

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

service is excellent,and food is so…

service is excellent,and food is so good.

0
0
🔥 High engagement

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Filter by rating:
June
June
1 reviews
almost 8 years ago
5 out of 5 stars

Easy ordering and got my stuff in time …

Easy ordering and got my stuff in time for my event.

Helpful?
Jason
Jason
1 reviews
almost 8 years ago
2 out of 5 stars

The product sent expires within 3 …

The product sent expires within 3 months. I have ordered the same product from others that has an expiration that is over a year out.

Helpful?
almost 8 years ago
5 out of 5 stars

I'll be back!

I've shipped with them several times with success. My order was shipped promptly. Thanks!

Helpful?
Irvin
Irvin
1 reviews
almost 8 years ago
5 out of 5 stars

I’ll be back!

Completely satisfied returning long time customer!

Helpful?
SHELLY
SHELLY
1 reviews
almost 8 years ago
4 out of 5 stars

Product came as directed

Product came as directed, only reason I did not do a 5 star was there was lack of tracker info on the shipment.

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Claudette
Claudette
1 reviews
almost 8 years ago
5 out of 5 stars

Great Selection.. Super Shipping

My order was delivered promptly and was very well packed. I got a dozen bottles of a particular Bloody Mary mix that I could not find ANYWHERE... until I found Restaurant supply group. The price was only a little more than I was used to paying in the store back in CA. Now I'm set for awhile. Next time I'll order more, because of the free shipping on orders over $100.

Helpful?
Michael
Michael
1 reviews
almost 8 years ago
5 out of 5 stars

The extra large roasting pan came quick …

The extra large roasting pan came quick and in perfect condition. It is carbon steel so rust was a concern, but it came well oiled and in a plastic bag, well packed in a box....perfect condition. It also came with care instructions to keep it rust free. I have a lot of cast iron pans so it was a breeze for me, I take care of it like I take care of my cast iron. The price was very good also, it was the lowest online price for the pan. I recommend Restaurant Supply Group for hard to find pot & pan sizes and would definitely buy from again!

Helpful?
Laura
Laura
1 reviews
almost 8 years ago
5 out of 5 stars

Great service

Great service

Helpful?
Eric
Eric
1 reviews
almost 8 years ago
5 out of 5 stars

Love the website

Love the website, very fast shipping and product was perfect..

Helpful?
Stephen
Stephen
1 reviews
almost 8 years ago
5 out of 5 stars

I was concerned about the product …

I was concerned about the product because the website didn't show it side view of the product. I still ordered them and was pleased with the product and was surprised that they arrived early. I will order from this company again.

Helpful?
Brian
Brian
1 reviews
almost 8 years ago
5 out of 5 stars

first time buyer

web site was easy to use. My order was mailed out in less than 24 hours... I got it 3 days later ...

Helpful?
Julie
Julie
1 reviews
about 8 years ago
5 out of 5 stars

Very quick shipping and the product was …

Very quick shipping and the product was just what I needed!

Helpful?
Cheryl
Cheryl
1 reviews
about 8 years ago
5 out of 5 stars

1st Time Customer

Good products and quick service. I’m glad I found this company. We are a restaurant and I will definitely order my restaurant products from them in the future!

Helpful?
stuart
stuart
1 reviews
about 8 years ago
5 out of 5 stars

Excellent Service

would definitely purchase again.

Helpful?
Dottie
Dottie
1 reviews
about 8 years ago
3 out of 5 stars

Poor customer service

My purchase was damaged in shipping and I have not been able to get the company to respond to my phone calls to seek resolution.

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Christine
Christine
1 reviews
about 8 years ago
5 out of 5 stars

I had been looking for the Rose's …

I had been looking for the Rose's grenadine in 1 liter bottles for quite some time. I was extremely impressed on how easy it was to order, shipping rates were awesome (orders over $100 shipping is FREE), where can you get that any more. The packaging of the case was impressive, there was no way any of those bottles could be damaged. They shipped my 2 cases quickly and they arrived at my front door. I was notified by email, every step of the way. I didnt have to own a business inorder for me to order.

Helpful?
jeffrey
jeffrey
1 reviews
about 8 years ago
5 out of 5 stars

Great price and quick delivery.

Great price and quick delivery.

Helpful?
Pam
Pam
1 reviews
about 8 years ago
1 out of 5 stars

I never received my order or a return …

I never received my order or a return phone call or email response. I wouldn't recommend this company. Not sure it's even a real company

Helpful?
Gregory
Gregory
1 reviews
about 8 years ago
4 out of 5 stars

I received my order very quickly and …

I received my order very quickly and that was surprising conciderating the date down the line they have given me. Very happy with my purchase but I have not used them,will use them at the end of the this month for my event.

Helpful?
Bob
Bob
1 reviews
about 8 years ago
5 out of 5 stars

Thank you very pro

Thank you very pro

Helpful?

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