Restaurant Supply Group

4.5271739130434785 out of 5 stars
4.5
Excellent184 reviews

TrustScore

4.5
4.5271739130434785 out of 5 stars
Excellent
5 out of 5 stars
144
4 out of 5 stars
17
3 out of 5 stars
8
2 out of 5 stars
6
1 out of 5 stars
9
184 reviews in total

Review summary

Restaurant Supply Group is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Stellar customer service

When purchasing a fridge, we had a couple of specific requests. Trey from customer service was able to answer our questi...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Very outstanding experience

Very outstanding experience

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am a supervisor

I am a supervisor. And I am really hardworking

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

service is excellent,and food is so…

service is excellent,and food is so good.

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0
🔥 High engagement

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Filter by rating:
Stephen Jones
Stephen Jones
1 reviews
about 4 years ago
4 out of 5 stars

Great service

Great service Can recommend

Helpful?
about 4 years ago
5 out of 5 stars

Great service!

Great service!

Helpful?
over 4 years ago
4 out of 5 stars

I loved the local style and the food…

I loved the local style and the food they cook is amazing. I will come here again.

Helpful?
over 4 years ago
1 out of 5 stars

Bait and switch

Do not believe the part about free shipping. They will call you the next day after you purchase and tell you it’s an additional $50 to take it off the truck. Bait and switch

Helpful?
over 4 years ago
4 out of 5 stars

Great food at a great price

Great food at a great price! Love the fish plates as well as salads. Love this place.

Helpful?
Horan Lindsey
Horan Lindsey
1 reviews
about 5 years ago
4 out of 5 stars

I have been using this service for many…

I have been using this service for many previous years and I was almost satisfied with it, but now its reaction time is not good experts who answer to me within 2-3 days, which disturbs me a lot. But this is an amazing service if their response time is better than I would otherwise use this service.

Helpful?
about 5 years ago
1 out of 5 stars

Fraudulent run run run

Fraudulent run run run! We have submitted a ticket to the better business bureau as well. They don’t have a real phone line (we called it several times, left voicemails, it didn’t even ring just went to voicemail). You order items they claim are in stock and never ship them (we waited 8-10 days and they charge crazy shipping prices), and then if they do claim to send an order, they “refund” and cancel most your items (without adjusting down the shipping fee of course) so your paying some crazy price for a few bottles. Sigh a nightmare. We have worked with so many vendors and never had one be so shady and unprofessional and fraudulent. We know a lot of businesses that need their type of supplies and we were about to tell them all to use them. Because it “looks” like a good company. We have done 3 orders and all turned out shady or fraudulent or never sent or never properly refunded. But we have sent a mass email to all of the businesses we know warning of the fraud of this company. So sad to see how people run things and try to make a buck. I am sure you’ll see them write some weird response on here. But trust us they are fraudulent, typically bait and switch type of thing you’d see from a used car salesman!

Helpful?
Alice Mary
Alice Mary
1 reviews
about 5 years ago
4 out of 5 stars

Good experience

Good experience, They are Trustworthy and fast customer service

Helpful?
over 5 years ago
5 out of 5 stars

I’m pleased with their services…

I’m pleased with their services "Restaurant Supply Group"

Helpful?
Tara Abrams
Tara Abrams
1 reviews
over 5 years ago
2 out of 5 stars

Not Good!

Not Good! Very worsen service...........

Helpful?
about 6 years ago
4 out of 5 stars

Trustworthy and fast customer service

Trustworthy and fast customer service. Fast shipping process and online payment was an easiest method. Well done.

Helpful?
about 6 years ago
4 out of 5 stars

Quick and Efficient

Delivery services were quick and efficient. Truly fantastic job!

Helpful?
Julie
Julie
1 reviews
over 6 years ago
5 out of 5 stars

Fast Delivery

Wow, received product 3 days after ordering, impressive and very pleased with my purchase. Thank you and yes I would order from this Company again

Helpful?
Charles
Charles
1 reviews
over 6 years ago
5 out of 5 stars

I got my dishwasher apron quick and is…

I got my dishwasher apron quick and is exactly what I am looking for

Helpful?
Connie
Connie
1 reviews
over 6 years ago
5 out of 5 stars

Prompt shipping and good quality…

Prompt shipping and good quality merchandise. Will be shopping again.

Helpful?
mitch
mitch
1 reviews
over 6 years ago
5 out of 5 stars

Fast order processing and quick…

Fast order processing and quick shipping!

Helpful?
Zach
Zach
1 reviews
almost 7 years ago
5 out of 5 stars

Solid product and timely delivered!

Solid product and timely delivered!

Helpful?
Joan Elder
Joan Elder
1 reviews
almost 7 years ago
5 out of 5 stars

I ordered 2 plastic trays to replace…

I ordered 2 plastic trays to replace one I have had almost 30 years.. They are smaller but still useful.. There wasn’t a problem and would order again..

Helpful?
Sally Cooke
Sally Cooke
1 reviews
almost 7 years ago
5 out of 5 stars

I use Restaurant Supply Group whenever…

I use Restaurant Supply Group whenever I need containers to use for catering. Great selection and they stand by their products. Good prices too!

Helpful?
Robling Farm
Robling Farm
1 reviews
almost 7 years ago
5 out of 5 stars

Awsome..very happy

Awsome..very happy

Helpful?

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