amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 1 - 10 of 993 reviews
ds
Amazing service :)
The wonderful gentleman who came out to my property Jack was super friendly and very helpful. I’d been having issues for over a year with a pesky little squirrel and he managed to catch the little guy. He seemed to care very much about his job and made the whole experience a lot less doom and gloom. Would recommend him to anyone :)
Date of experience: July 18, 2025
DS
Great wasp operatve
Your operative Joel dealt with our wasp nest very efficiently and was very informative regarding after care.
Date of experience: July 18, 2025
Ss
Dont use Rentokil
Spent thousands of money to get Rentokil out to fill in holes as we had rats a few months ago. Today we discovered a rat and we called out pest control. They told me the holes was not filled in properly and thats the reason why we had rats again. Lost for words as we spent thousands with rentokil. Would not recommend them to anyone
Date of experience: July 17, 2025
MK
We've been dealing with an ongoing pest…
We've been dealing with an ongoing pest issue, and Rentokil has been handling the situation with professionalism and persistence. While the problem hasn't been fully resolved yet, their team has been responsive, thorough, and consistent in their follow-ups. What stands out is their commitment to solving the issue long-term, not just applying a quick fix. The technicians take the time to explain what they’re doing, and they always arrive on time and treat our property with care. It’s been a frustrating problem, but having Rentokil involved gives us confidence that it’s being addressed properly. We appreciate their dedication and would recommend them to others facing stubborn pest problems.
Date of experience: July 17, 2025
C
Customer
US
The pest controller Mehmet was very…
The pest controller Mehmet was very reassuring and guided me through each step of the works he carried out. He widened my knowledge on rodent species. I couldn’t thank him enough for his help and support, a true asset to the company.
Date of experience: July 17, 2025
MA
Matthew is a hero
We’ve been dealing with an ongoing rat problem, and Matthew from Rentokil was assigned to help us — and what an incredible job he did! From the very beginning, he was professional, kind, and incredibly helpful. His dedication truly stood out. Despite having other jobs to attend to, he still made the time to regularly check on our situation and ensure progress was being made. Thanks to his consistent efforts, the issue has now been resolved, and we couldn’t be more grateful. His work ethic, attitude, and genuine care are commendable. Matthew is a real asset to Rentokil and absolutely deserves recognition for his outstanding service. Highly recommend both Matthew and Rentokil for anyone facing pest issues
Date of experience: July 17, 2025
J
Jason
US
Outstanding Service and Operator
Since we have been using Rentokil for treating Bed Bugs the service has been exceptional! Fantastic communication with both parties enabling a swift service. Having Will Fisher attend site is amazing, he is passionate and dedicated to his trade, it really is a pleasure having him attend our site.
Date of experience: July 16, 2025
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