Pitman Training is a leading provider of self-paced training courses and UK qualifications, with a rich history of over 180 years in the education sector. The company offers more than 250 recognized courses across a variety of subjects, including Information Technology, Business Management, Marketing, Visual Design, and Personal Development. With both online and in-person options available at over 65 centers in the UK and internationally, Pitman Training caters to individuals looking to enhance their skills, re-enter the workforce, or train groups. Targeting a diverse audience, including job seekers, professionals aiming for career advancement, and organizations seeking to upskill their employees, Pitman Training emphasizes practical learning through its unique training methodology. With a strong focus on equipping graduates with the skills needed to succeed in today’s job market, the company has facilitated over one million course completions, making it a trusted choice for learners worldwide.
Pitman Training receives a mix of reviews, with many customers praising the quality of the courses and the helpfulness of the staff. Reviewers frequently highlight positive experiences, noting excellent customer service and supportive tutors, particularly in locations like Waterford and Liverpool.
Many recommend the training programs, especially for professional exams, and appreciate the engaging learning environment. However, significant complaints arise regarding communication issues and perceived value for money. Several customers express frustration over unresponsive staff and unmet expectations regarding course support and materials. Overall, while many find value in the training provided, the inconsistency in service and support leads to a divided sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 97 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 4 |
| May 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 97 most recent reviews.
“I could tell from the way he handled my enquiry that he was very caring and professional and had the customer's best...”
“I've booked AAT lvl 4 - sales person was amazing - I was told I'll get: - Videos and webinars - Really good tutor su...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 2.3 out of 5 (poor) | 2.1 out of 5 (poor) | — | 97 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: Pitman Training is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.1).
97 reviews of Pitman Training. Filter by what matters to you.
I recently sat my AAT Synoptic Exam on Thursday morning and i couldn't recommended a better place to sit an exam. It was very friendly and welcoming and and a nice bright environment to sit the exam. But i would also say this is thanks to the 2 ladies in the reception area - I remember one was called Kristina and i forgot the other ladies name but both was amazing and helped me so much
Neil and Dip who run both Watford and Enfield Centres are driven motivated ambitious and creative in how they manage their Centres and want the best for their students. Nothing is to much, the answer is Yes, what is the question?! Anyone thinking of taking a course at either centre, all I can say is do not hesitate. In these centres you are not alone and there is support with a smile! Neil and Dip also run an in-house recruitment so that by the time you have finished your course, if you are looking for employment they will probably have found you a job. Never did I expect the service with a smile I receive, I have almost completed my academics and looking at the possibility of starting a job in August - Happy customer :)
Thank you for the opportunity to learn alongside you. I would like to thank the entire staff for their extraordinary support and professionalism. This training allowed me to acquire a deeper understanding of how Irish accounting functions. I would enthusiastically recommend Dublin's Pitman Training.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 41% are 1–2★.
At the start of the year, i finished my Virtual Assistant Diploma with a Distinction. I cannot thank Neil, Dip and Fatouma enough for the support they have given me. This has lead me to land a role as an Executive Assistant at J.P Morgan! This course has lead me into a new career and learnt new skills, that i never thought imaginable. I definitely recommend Pitman Training to anyone, the team are so friendly and helpful.
Simon Black at Sheffield's Pitman's has been great. He has helped me when I have needed the help and support.
Big thank you to Hove branch!! Did my AAT level 4 with the company. Very happy with the level of service they provide. Thank you to Joy and Ian for their help throughout my course. And also big thank you to my tutor Mark Staton, for his support, advice and helping me to prepare for each exam.
Visited the Guildford center two weeks ago for my exam. (This was my 6th visit). On my last visit, I had couple of issues, none of those were created by Pitman. Rachel and Mandi were so helpful and really supported me. Everything was fixed before the exam was due to start. I was able to relax and go through the exam which I have successfully passed.
In 2021 I was made redundant from a position I had held for almost thirty years. At this point, I was considering a career change and early 2022 Career Wales informed me of the REACT scheme. I was given a number of training providers to consider. I researched these and called their relevant offices. The call to Pitman Office in Cardiff was particularly memorable as I spoke to a very helpful lady called Hazia. She was very friendly and displayed genuine interest whilst listening to what training I wanted to undertake and discussed the courses that would help me achieve my goals. This was not my experience with the other training providers and I immediately decided to learn with Pitman even though they were the furthest away of all the training providers I contacted. I chose to enroll in ICDL, Book-Keeping Transactions & Controls 1, and Sage 50 accounts. I was able to complete a large part of the required study at home. The courses were interesting and well set out with the opportunity to take a practice test before the validation test was attempted. For the parts of the training that required me to attend the center in Cardiff, I was always made very welcome by the team and also had a magnificent view of Cardiff Castle. Here I met Phil the Centre Manager who was my main support throughout my time with Pitman Cardiff. He was knowledgeable, friendly, patient, kind, and always happy to help. The team at Pitman Cardiff is fantastic. Their positivity gives the center great energy and I honestly cannot recommend them all highly enough. So good was my experience it gave me a thirst for knowledge and the courage to enroll in a degree course.
I love the experience I’ve had with Pitman. Lovely coaches and the program was very flexible which is a big plus for full time employees. Some of the modules were not easy, but thanks to my coaches did it. They trusted my knowledge when I thought I’ll never make it. Their help and support made it a lot easier. Finally got my diploma with Distinction. Thanks Pitman. I will definitely suggest this course to all my friends and colleagues.
I would highly recommend pitman training for doing a medical secretary award course and course tutor shaunagh as she is very helpful and nice to deal with
Ashya was brilliant from start to finish with me helped me throughout the course and was very professional at all times really enjoyed doing my course :)
AAT Accounting Course - highly recommend pitman training. Very reasonable prices for the course including exams especially when I compared to other AAT training providers. Excellent support from both the online tutors who respond very quickly to queries as well as Pitman Brighton test centre. Special thank you to Joy at the test centre for rearranging my exam at last minute due to catching covid. Very friendly people who truly support and help you to succeed.
Just finished my medical office course with pitman training. The service and support from dave, nicola and Amanda were outstanding! They could not do enough to help me throughout my course and I could not speak higher or recommend them enough. I will take all that I have learnt now with me to successfully finding my perfect job within the NHS. Thanks again!
I am currently doing the Virtual Assistant Diploma with Pitman.In my opinion the courses are extremely valuable in regards to working online or changing your career to I.T It covers a variety of different pathways.the customer care services is brilliant and the tutors are Friendly, Understanding and Supportive. I highly recommend Pitman training to all.
I did the Medical Secretary Diploma course. The managers and supervisors were excellent and very helpful even during the lockdown. My supervisor rang me how's my progress time to time which supported me mentally. They expected you to learn by yourself. Though they also help when needed. They encourage youto master self learning ASAP. At the end you'll enjoy the exams! I've got my job I wanted. This self learning process would help you for completing your new job position,too.
Great staff they are with you in every step helping,friendly and professional,thank you Ciara,Ashling and Darvla.I really enjoyed my courses there 😊
The Socrates software course with Pitman training in Lisbaun indust estate Galway was the best thing I ever did. Brilliant course which opened great opportunities for me. I went on to work as a medical secretary in a doctors practice and after one and half years doing this I now work as a clerical officer within the HSE. Would definitely recommend. And it's not expensive for the opportunities you get out of it.
I took my AAT exams on Worcester branch, perfect atmosphere friendly and very helpful staff Strongly recommend
After speaking with the advisors at the centre I decided to enrol in the Medical Secretary course through Pitman Learning. They walk you through everything step by step and and offer encouragement and support. Many thanks to Lisa, Ruby and Olivia for helping me with my new career.
I have been really pleased with the support I have received from Lisa and her team in Liverpool. Having not studied for many years, I was apprehensive but they have helped and pushed me to complete the course and I feel very proud and relieved! Thank you Lisa very much!
Pitman Training is a leading provider of self-paced training courses and UK qualifications, with a rich history of over 180 years in the education sector. The company offers more than 250 recognized courses across a variety of subjects, including Information Technology, Business Management, Marketing, Visual Design, and Personal Development. With both online and in-person options available at over 65 centers in the UK and internationally, Pitman Training caters to individuals looking to enhance their skills, re-enter the workforce, or train groups. Targeting a diverse audience, including job seekers, professionals aiming for career advancement, and organizations seeking to upskill their employees, Pitman Training emphasizes practical learning through its unique training methodology. With a strong focus on equipping graduates with the skills needed to succeed in today’s job market, the company has facilitated over one million course completions, making it a trusted choice for learners worldwide.
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