Customer service was outstanding!
Customer service was outstanding!

Pitbull Audio is a prominent retailer of pro audio equipment, musical instruments, and DJ gear, located in San Diego. The company offers an extensive selection of over 250 top brands, catering to musicians, audio professionals, and DJs. Their product range includes recording microphones, guitars, studio monitors, and various accessories, ensuring that customers can find the gear they need for both personal and professional use. With a commitment to customer satisfaction, Pitbull Audio provides several services, including fast and free shipping on qualifying orders, a 30-day easy return policy, and a rewards program that allows customers to earn points on their purchases. The company aims to create a seamless shopping experience for its clientele, which consists of both novice and experienced musicians looking for authentic audio products and expert advice on setups and solutions.
Pitbull Audio receives high praise from customers for its competitive pricing, fast shipping, and outstanding customer service. Reviewers frequently highlight the excellent communication and responsiveness, with many expressing satisfaction with their purchases, including guitars and accessories.
The company is noted for its impressive deals, making it a popular choice among hobbyists. However, there are some critical concerns, such as missing items in orders and instances of damaged packages, which have led to frustration for a few customers. Despite these issues, the overwhelming majority of reviews reflect a positive experience, emphasizing the quality of products and the efficiency of service. Overall, Pitbull Audio is regarded as a reliable and customer-friendly option in the hobbies and crafts sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 100 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 4.9 | 8 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 6 |
| Feb 25 | 4.2 | 5 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 5 |
| May 25 | 4.2 | 5 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Shipped fast and got here quick”
“Package arrived damaged and no response back from seller”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Musical Instruments.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | −7% | 100 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 5.0 out of 5 (good) | — | 25 |
Bottom line: Pitbull Audio is #2 of 5 on overall rating in this group.
100 reviews of Pitbull Audio. Filter by what matters to you.
Customer service was outstanding!
Good price and fast delivery. Packaging was also good.
I have made several purchases from Pitbull Audio. They are very responsive. Prices are reasonable and customer service is top-notch! Highly recommend.
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Great dealer and great cable
Thanks for the communication about my order.
Very fast shipping Thank you
I have been searching for Gibson nubuck guitar straps everywhere since they were discontinued a while back. Found the tan one on your site added to cart and then found it was on sale...Wahoo. Fast shipping, what else can I say. Thanks!
Great seller! Quick shipping and great response.
This is my second purchase from Pitbull Audio and I have been extremely pleased with each one. Their price for each was very good, they packed each very well, and they shipped each very promptly. I highly recommend Pitbull and am so very pleased with each of the two items I purchased from them.
Great service and best deal for me !
I've purchased from them a few times now and have always had a positive experience. Both times I had reached out to them, they were responsive, professional, friendly, and accommodating. This most recent time, I'd hit them up on their chat asking if they had an ETA on when an out of stock item would be back. They got my email and later that day let me know that they'd ordered one from the manufacturer for me. You really can't ask for more! Free two-day shipping is appreciated as well. Pitbull will continue to get my spending dollars. Oh! And check out their exclusives, they've got some amazing exclusive colorways.
The item arrived quickly and well packaged. Would shop with them again.
Excelent custom service. Fast shipping, good prices. You, guys.. are the best!!
Pitbull Audio is a prominent retailer of pro audio equipment, musical instruments, and DJ gear, located in San Diego. The company offers an extensive selection of over 250 top brands, catering to musicians, audio professionals, and DJs. Their product range includes recording microphones, guitars, studio monitors, and various accessories, ensuring that customers can find the gear they need for both personal and professional use. With a commitment to customer satisfaction, Pitbull Audio provides several services, including fast and free shipping on qualifying orders, a 30-day easy return policy, and a rewards program that allows customers to earn points on their purchases. The company aims to create a seamless shopping experience for its clientele, which consists of both novice and experienced musicians looking for authentic audio products and expert advice on setups and solutions.
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