Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

BS
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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Showing 341 - 350 of 996 reviews
M

This is the second cruise we’ve booked…

This is the second cruise we’ve booked with this company as the first one went so well with Robin. His very patient and went through endless options that we asked for, calling us on Sundays to work around our schedules too. Always would recommend.

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MS

Another amazing experience with Paramount!

Booking with Paramount cruises is just so easy! Mo responded really quickly to my enquiry and gave great advice about flights etc. He then emailed me with the available cabin numbers and within 20 minutes it was all sorted! Mo's friendly manner & impressive efficiency made all the difference. Can't wait for our cruise now!

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W

The sales rep was very knowledgeable…

The sales rep was very knowledgeable and patient. She was very quick to respond to my inquiries and thorough.

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N

they are very helpful staff

they are very helpful staff

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B

Paramount send me regular offers and…

Paramount send me regular offers and updates on cruises which is a great way to keep abreast on the many different cruising experiences. I responded to one of those emails and booked a cruise unfortunately the price had increased between the email being sent and me booking my cabin hence 4⭐️ not 5⭐️ The person I spoke to and emailed (Andreia) regarding the holiday was very helpful and knowledgeable.

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R

Friendly and helpful with expert help

Friendly and helpful with expert help Really pleased

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Ma

Wonderful all information given and…

Wonderful all information given and booking done quickly

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AP

Marco the contact we had was at hand…

Marco the contact we had was at hand for any questions we had and replied very promptly first class

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DG

All very easy

All very easy

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