Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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BS

Bill Strang

5 out of 5 stars
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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JB

Jane Blandford

5 out of 5 stars
Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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MJ

Mr John Keegan

5 out of 5 stars
Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP

Ron Preston

5 out of 5 stars
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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All reviews

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Showing 321 - 330 of 996 reviews
A

Andreia was very helpful and…

Andreia was very helpful and knowledgeable

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Ed

Booking very easy and helpful on with…

Booking very easy and helpful on with my question

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HH

Patrick Hill and Tina Conlan were…

Patrick Hill and Tina Conlan were brilliant. They both got our flights and extras included. Can't wait to get back on Norwegian.

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MK

Tina Conlon

Tina as been fantastic in booking our last two cruises She understands what a customer wants and quickly delivers it Thank You

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RH

Very prompt to answer the call. efficient and helpful in packaging a holiday to suit our specific requirements.

Very prompt to answer the call. Efficient in advising what options were available to suit my requirements. putting a package to together that met our needs, in terms of cruise itinery, flights hotels and cruise cabin. A great company to deal with offering great service and friendly helpful advice.

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AR

Excellent service from Mikey

Excellent service from Mikey. Fast responses to my emails and great advice. No pressure to book. Would definitely use again.

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cm

Polite and very helpful she made…

Polite and very helpful she made everything simple which for the older people its good would recommend you to people also quick to answer the phone

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c

Very quick response to online enquiry

Very quick response to online enquiry. Tina was super helpful and informative, explained everything clearly and answered all out questions without fuss. Really smooth experience and very impressed with the whole process of booking

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AM

Great value cruise and stay

Great value with all aspects of the travel taken care of and I can’t wait for my trip

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EL

Really easy to deal with and…

Really easy to deal with and knowledgeable people. Process was well explained and clear throughout

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