Nutrition Faktory

4.7 out of 5 stars
4.7
Excellent220 reviews

TrustScore

4.7
4.7 out of 5 stars
Excellent
5 out of 5 stars
193
4 out of 5 stars
11
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
11
220 reviews in total

Review summary

Nutrition Faktory is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Ich habe eine Rechnung ohne Produkt…

Ich habe eine Rechnung ohne Produkt bekommen und bin davon ausgegangen das ich erst die Rechnung bezahlen muss bevor ich...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish zero stars could be possible

I wish zero stars could be possible , they never send my package and blame ups for their poor service . It took me three...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Customer service is very slow

Customer service is very slow. After never receiving my order I had to reach out to them 3 times and finally get my refu...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

New to Nutrition Faktory after I moved…

New to Nutrition Faktory after I moved to Middle TN and truly blown away by the service and most importantly the pricing...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Ahxan Gulzar
Ahxan Gulzar
1 reviews
over 2 years ago
5 out of 5 stars

Nutrition Faktory is the best

Best service for buying suppliments online. Fast and responsive shipping. I am totally satisfied.

Helpful?
over 2 years ago
1 out of 5 stars

nie wieder!

Ich würde dort nie wieder bestellen. Mit meiner Bestellung gab es Probleme und ich habe mich vom Kundenservice, sowohl per Mail als auch am Telefon, extrem unfreundlich und „von oben herab“ behandelt gefühlt. Die Produkte sind Massenware, die es bei sehr vielen anderen Onlineshops zu kaufen gibt. In Zukunft werde ich nur in anderen Onlineshops bestellen und nie wieder hier. Es war der Horror!

Helpful?
over 2 years ago
1 out of 5 stars

EXCEPTIONALLY Bad Customer Service Ever

Preface: I never leave bad reviews but this experience warranted one. EXCEPTIONALLY BAD SERVICE Issue: Destroyed shipping box, containers of the products were crushed and seals were broken on the products including the protein powder. Response from customer service: The products left our facility sealed so they are fine, pop the dents out. My response: I am never going to give you a second chance if that is ever your reply, I sent all the pictures asked of me and that was the reply. The proof was evident. I have never been treated this way by any company before, no matter how cheap they were. Terrible place to buy products, how absurd it is to say something going in your body is fine to have its seal broken on arrival, with oh by the way, actual openings on the shipping box, yes very sanitary lol, not to mention I couldn't reclose the containers all the way "Popping the dents out". Ill be going to the BBB and health department for small businesses as well.

Helpful?
Mr.T88
Mr.T88
1 reviews
over 2 years ago
5 out of 5 stars

Fast delivery and a easy web page to…

Fast delivery and a easy web page to browse through.

Helpful?
Cassie
Cassie
1 reviews
over 2 years ago
5 out of 5 stars

First time buying from them and…

First time buying from them and everything went well !

Helpful?
Brenda  Jowers
Brenda Jowers
1 reviews
over 2 years ago
1 out of 5 stars

Not good! I ordered 2 boxes of our favorite…

I ordered 2 boxes of our favorite protein bars. They were NOT good. Weird texture and flavor. Either melted and cooled too many times or just bad batch. Reported the problem and did not get satisfactory response or I would not have given a bad review. Not ordering anything from them again unfortunately.

Helpful?
Ryan Sanders
Ryan Sanders
1 reviews
over 2 years ago
5 out of 5 stars

Got exactly what I paid for in a timely…

Got exactly what I paid for in a timely manner. 10/10 would recommend.

Helpful?
Drew  Smith
Drew Smith
1 reviews
over 2 years ago
5 out of 5 stars

Nutrition Factoy always has what I…

Nutrition Factoy always has what I need, and fast delivery times. They have become my go to store for supplements now.

Helpful?
Billy English
Billy English
1 reviews
over 2 years ago
5 out of 5 stars

Great price points

Great price points. Fast shipping.

Helpful?
Adrian Valdez
Adrian Valdez
1 reviews
over 2 years ago
5 out of 5 stars

Fast and responsive shipping

Fast and responsive shipping. Very professional. Best service for buying supps online hands down. If I could they would get 10 stars.

Helpful?
Eli C. Hansen
Eli C. Hansen
1 reviews
over 2 years ago
5 out of 5 stars

Finally a company with real next-day…

Finally a company with real next-day delivery. Thanks!!!

Helpful?
over 2 years ago
5 out of 5 stars

REAL CARBS Blueberry Cobbler

They are very good i definitely trust them. I ordered from 5% Nutrition and no problem the item arrived promptly and will be ordering from them from now on. If you don't see a product they will get it for you now that is excellent service. 💯🙌👍

Helpful?
GR
GR
1 reviews
over 2 years ago
5 out of 5 stars

Excellent product knowledge.

Excellent product knowledge.

Helpful?
DIANA E
DIANA E
1 reviews
over 2 years ago
5 out of 5 stars

Great customer service

Great customer service! The personal letters and comments they send are so awesome. Their prices are good too!

Helpful?
Juan Reyes
Juan Reyes
1 reviews
over 2 years ago
5 out of 5 stars

I am a satisfied first-time customer

Shipping was really quick and the products I chose taste great

Helpful?
Lesley
Lesley
1 reviews
over 2 years ago
5 out of 5 stars

Got a free blender bottle shaker that I…

Got a free blender bottle shaker that I needed. A great size prep workout And taste amazing

Helpful?
over 2 years ago
5 out of 5 stars

Great products for great prices

Great products for great prices. Customer service has always been top notch and shipping times are great. Our go to supplement shop!

Helpful?
over 2 years ago
5 out of 5 stars

Fast delivery & competitive pricing

Next business day delivery is awesome. Plus great pricing. Best deal in town!!

Helpful?
Kevin Haubert
Kevin Haubert
1 reviews
over 2 years ago
5 out of 5 stars

The best site to order supplements

The best site to order supplements. They always have them and you get them really fast and they are usually the best price.

Helpful?
over 2 years ago
5 out of 5 stars

Nutrition Faktory slaps!

Nutrition Faktory slaps!

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Nutrition Faktory

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.