Northmill Bank is a Swedish digital bank founded in 2006, focused on simplifying everyday financial management for both individuals and businesses. The company offers a range of banking services, including payment cards, savings accounts, personal loans, and tailored financial solutions for approximately 600,000 private customers and around 4,000 business clients. By leveraging digital technology, Northmill Bank aims to provide competitive terms, enhanced accessibility, and a streamlined banking experience. Targeting both private and corporate sectors, Northmill Bank develops innovative financial tools and solutions that support the entire customer journey, from online transactions to offline services. With a commitment to delivering customer-centric products, the bank has consistently prioritized creating value and improving its clients' financial situations over the past two decades.
Northmill Bank receives overwhelmingly positive feedback from its customers, highlighting the exceptional service and friendly staff. Reviewers frequently mention the quick and efficient assistance they receive, with phrases like "snabb service" and "trevligt bemötande" underscoring the pleasant interactions.
Many express appreciation for the knowledgeable support they encounter, which enhances their overall experience. However, there are some critical voices, particularly regarding technical issues with the point-of-sale system, which has faced complaints about crashes and poor functionality. Additionally, a few customers report frustrations with long wait times for customer service. Despite these concerns, the majority of reviews reflect a high level of satisfaction with Northmill Bank's services. Overall, the sentiment is very positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.8 | 34 |
| Sep 25 | 4.7 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Snabb service med mkt vänlig trevligt bemötande”
“From the very first day it has not worked properly – constant crashes, frozen screens, and failed transactions right...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Northmill Bank is #3 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.4).
60 reviews of Northmill Bank. Filter by what matters to you.
Mycket kunnig, hjälpsam å trevlig handläggare hos er Wilmer🌹🌹 Northmill tycker vi å våra vänner är bästa Banken med så många möjligheter å inga avgifter vid tex resor hemma eller utomlands, det kan vara lite jobb att tex leta efter rätt ATM automat, men då är Northmill banken med oss på resan med sina fina erbjudanden, villkor. Det känns så tryggt. Varmt tack för all hjälp🌹🌹 Ha det så gott. Med vänliga hälsningar Mona
Grymt fick bra hjälp
Hjälpsamma och trevliga
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Bra service
Lisa var underbar. Fint bemötande, medmänsklig, förstående och lösningsfokuserad. 5 av 5 stjärnor! 🙏🏻
Utmärkt service ärliga och hjälpsamma.
En trevlig och hjälpfull tjej/kvinna som jag fick hjälp. av.
Mycket fint bemötande, och kunnig i sitt jobb, tålmodig och så hjälpsam. Kände att man fick ta sin tid. Rekomenderas
Snabb service, kunniga och lösningsfokuserade medarbetare, ett ekstra plus i kanten till bästa Felix som hjälpt mig 👌
Mycket smidigt och snabbt service! Fick pengar på kontot på samma dag! Blev nästan rädd för att det var så snabbt. Kundservice hjälpte så bra. Mycket nöjd. Tack för hjälpen!
Supernöjd.
Väldigt trevligt och tydligt bemötande och med goda vilja att hjälpa till och hitta en lämpligt lösning. Utmärkt service!
Snabbt, smidigt och väldigt enkelt, trevlig kontaktperson.
Blev hörd på och inte ifrågasatt. Gör allt för att jag ska få hjälp
Anastasija är otrolig, väldigt kunnig med ett proffsigt och lättsamt bemötande. Henne ska ni vara rädd om!
Northmill Bank is a Swedish digital bank founded in 2006, focused on simplifying everyday financial management for both individuals and businesses. The company offers a range of banking services, including payment cards, savings accounts, personal loans, and tailored financial solutions for approximately 600,000 private customers and around 4,000 business clients. By leveraging digital technology, Northmill Bank aims to provide competitive terms, enhanced accessibility, and a streamlined banking experience. Targeting both private and corporate sectors, Northmill Bank develops innovative financial tools and solutions that support the entire customer journey, from online transactions to offline services. With a commitment to delivering customer-centric products, the bank has consistently prioritized creating value and improving its clients' financial situations over the past two decades.
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