Mystery Kits

3.6386386386386387 out of 5 stars
3.6
Great999 reviews

TrustScore

3.6
3.6386386386386387 out of 5 stars
Great
5 out of 5 stars
590
4 out of 5 stars
58
3 out of 5 stars
35
2 out of 5 stars
32
1 out of 5 stars
284
999 reviews in total

Review summary

Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Just horrible

Just horrible. Ordered 2 kits in may. Now, august 8th i received 1 shirt. Been trying to contact them to Get my order re...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT USE THESE CONMEN!!

DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No item received

No item received, no response to emails. Absolute scam.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolute scam.

Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more

0
0
🔥 High engagement

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JOE HOUGHTON
JOE HOUGHTON
1 reviews
over 3 years ago
3 out of 5 stars

I put in a request and was ignored on…

I put in a request and was ignored on kit of my purchase??????

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Maxwell
Maxwell
1 reviews
over 3 years ago
5 out of 5 stars

I made a mistake on my order and when I…

I made a mistake on my order and when I emailed I got a very quick response and got the issue resolved. Delivery was also very quick. Would recommend 👍

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1 reviews
over 3 years ago
3 out of 5 stars

On the while really good

On the while really good. Had 6 authentic good kits but 2 American non league teams. And just printed shirts which isn't what I signed up up but a good steady 6/7 out of 10

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over 3 years ago
5 out of 5 stars

Love the top great fit came quickly…

Love the top great fit came quickly highly recommend 😁😁😁😁

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Kelly  Holden
Kelly Holden
1 reviews
over 3 years ago
1 out of 5 stars

Still not received my sons package from…

Still not received my sons package from 6 weeks ago

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Pierce Jordan
Pierce Jordan
1 reviews
over 3 years ago
5 out of 5 stars

Very good service

Very good service, absolut beaut of a Jersey. Very happy customer 👍😎

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over 3 years ago
4 out of 5 stars

Shipping to Germany took some time.

The service of mysterykits was good, the payment was accepted fast and shipping confirmation was coming a few days after. However shipping to Germany took 9 days and unfortunately I had to pay additional import tax which is not mysterykits fault and therefore I give 4 stars. The jersey was nice and good quality.

Helpful?
Paul
Paul
1 reviews
over 3 years ago
5 out of 5 stars

I had to exchange and the Mystery kit…

I had to exchange and the Mystery kit team couldn’t be more helpful

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Alan
Alan
1 reviews
over 3 years ago
5 out of 5 stars

Good top fast service

Good top fast service

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Ben
Ben
1 reviews
over 3 years ago
5 out of 5 stars

Always been fascinated by different…

Always been fascinated by different kits across the world and these guys did not disappoint! Great fit and a gorgeous shirt will definitely buy more I highly recommend for any avid football fan or collector

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Fantastic!!

Really good value and quality such a great idea to send as a gift! Colour of shirt of perfect for my son!

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over 3 years ago
5 out of 5 stars

Brilliant service and website

Third time purchasing from this website and I absolutely love the unique shirts, they listen to the order notes at all times and they’re always quick with the delivery, it’s a treat for both me and my son every month and we love getting shirts that we wouldn’t normally buy ourselves, had shirts from all over including Coloumbia, argentina, even had a shirt from the third division in brazil !! Can’t fault them at all and will be back for many more

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nathan vale
nathan vale
1 reviews
over 3 years ago
5 out of 5 stars

All good

All good, very pleased

Helpful?
Andrew Smith
Andrew Smith
1 reviews
over 3 years ago
5 out of 5 stars

Well worth it

Good laugh with a shift of workmates.. ended up with a cracking, obscure strip.

Helpful?
John Easdon
John Easdon
1 reviews
over 3 years ago
5 out of 5 stars

Great quality of top and fast delivery

Great quality of top and fast delivery. Definitely doing to order more. Highly recommend trying it out. I got a team from Mexico that I'd never heard of but its a nice top and good quality.

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Oscar Tinsley
Oscar Tinsley
1 reviews
over 3 years ago
1 out of 5 stars

I’ve been constantly heckled for emails…

I’ve been constantly heckled for emails from this website and I’ve been unsatisfied with the whole process of my purchase Edit: Get in contact for 20+ more emails a week? No thanks.

Helpful?
over 3 years ago
5 out of 5 stars

Ac Milan top

Came across these guys by accident...glad i did..😁😁 Plenty of choices, good prices, and unless you say what you DONT want, it IS a mystery what you get, 🙂 but seriously tho, i have no complaints from start to finish... website is easy to use, payment section a breeze, and the top arrived in a letterbox size parcel, so NO waiting for mr posty to return 😁 The top is generous size, (i went for large), well printed, clear, colorful, light material, Im more than happy with quality, better than some shops ive been to!!.. I am happy to say i WILL be buying more tops from these guys 👍👍😃😃

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Sayam Konar
Sayam Konar
1 reviews
over 3 years ago
1 out of 5 stars

Order not received (#28608)

Still waiting to receive the order (Order #28608, payment completed). No shipping updates received for more than 1.5 months now. I was assured by email once that due to some issues the shipping was delayed. Didn't receive any replies for my second email. According to Royal Mail, the deadline to classify the item as "Lost" has already passed a week back. What should I do?

Helpful?
Dave
Dave
1 reviews
over 3 years ago
5 out of 5 stars

This was my second kit

This was my second kit in as many months and what a unique surprise! Love the concept and the service

Helpful?
Albrecht
Albrecht
1 reviews
over 3 years ago
4 out of 5 stars

Updated after arrival

Apparently is lost, support won´t help. Edit: Shipping was a nightmare (almost a month) but I can’t fault them for that (now, that it finally had arrived) The kit itself is great. People outside the U. K. really should take into account, that shipping will take ages.

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