MCR Gas receives overwhelmingly positive feedback for its exceptional service and skilled engineers. Reviewers frequently commend the prompt response times, with many noting that engineers arrive quickly and efficiently resolve issues, such as boiler repairs and installations. Customers appreciate the professionalism and friendliness of the staff, highlighting specific engineers like Marley and Stefan for their thorough work and clear communication. However, a couple of reviews express disappointment, citing unsatisfactory experiences, particularly regarding unresolved issues and perceived lack of empathy from the reception staff. Despite these criticisms, the majority of consumers recommend MCR Gas for its reliable service and quality workmanship. Overall, MCR Gas is viewed positively, with many eager to recommend the company to others.
6 months ago
Thank you for your first class professional service in fitting our new shower system. Your engineer Stephen was professional conciencious, neat and tidy. We would definitely recommend your company to... See more
7 months ago
Marley the engineer was a delight to deal with. I was kept informed of arrival time .so no messing about waiting. Marley did the service thoroughly explaining all aspects I would not hesitate to reco... See more
7 months ago
Stefan from MCR Gas did an outstanding job of relocating our boiler and capping off unwanted old gas lines across the house ahead of our garage conversion and house renovation! The garage will be a... See more
First class service from MCR GAS! A late night call out and then a brand new boiler fitted in 24 hours. I cannot recommend them enough. The customer service and expertise was exceptional. I highly recommend.
Fantastic service again from MCR Gas. I have used this company a number of times : service & professionalism excellent, communication great, price very competitive. Fully recommend
Really disappointing. Had an appointment booked. Received a call to ask if I could change it. I explained I had booked the day off as I had booked a few appointments at the property on that day and was told its ok that you could still attend you would just move a few other things around. Checked that you were sure and was told you was. On the day of the appointment I waited in the property and no one turned up. I have used your company on a few occasions and always had a great experience and actually recommended you to friends and family. However for you just then not to show up is really disappointing. If you really couldn't attend that day you could have just informed me on the call when we spoke and I could have made other arrangements. To just be a no show is really not good
Very helpful great experience with mcr gas
Ryan has been to our house on a number of occasions, all emergency calls. He resolved each problem quickly and efficiently. Nothing is too much trouble for him. His work is always too a very high standard and I would highly recommend him.
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MCR Gas is a plumbing, heating, and gas service provider based in Manchester, specializing in a range of essential home services. With over 30 years of experience, the company offers reliable solutions for various plumbing and heating issues, including boiler installation, repair, and servicing, as well as bathroom and kitchen repairs. MCR Gas is committed to providing high-quality service through fully qualified and vetted engineers who ensure that problems are resolved efficiently and effectively. Targeting residential customers in the Manchester area, MCR Gas also offers emergency callout services for urgent plumbing needs. The company is dedicated to transparency, providing free home or video surveys without hidden charges, and guarantees a fixed-price promise for its services. With a focus on customer satisfaction and professionalism, MCR Gas serves as a one-stop shop for all plumbing, heating, and renewable energy requirements.
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