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Marcaria.com
Reviews 1,000•
4.9
Vehicles & Transportation4.9
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
⭐
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.9
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Marcaria.com is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
No German Version!
No German Version!
Me ha ido muy bien con mis dominios con…
Me ha ido muy bien con mis dominios con Marcaria
Marcaria team is great
Marcaria team is great, fast and understanding
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.marcaria.com
All reviews
1,000 total • Write a review
Showing 831 - 840 of 996 reviews
ME
This company is trustworthy
This company is trustworthy , and their stuff very helpful .. Thanks guys for supporting our business , we need some discounts for the client who buy more than a domain because some domains are so expensive .. Best regards
Date of experience: March 26, 2021
WI
Be careful when paying with PayPal
I have ordered a bunch (around 50) domains for a new TLD registration three weeks ago. When paying with PayPal the process got stuck. A few hours before the new TLDs got open for public registration I wanted to buy them for registration. (Marcaria offers a reservation service, they try to get the domains as soon they get open for registration). I paid around $900 via PayPal but the domains still remained in the cart and I got no order confirmation. Because I did not want to miss out on these domains I got them from another provider and asked for a refund from Marcaria. So I paid a total of $1800 for the names. Marcaria "offers" a Livechat function on their support site which is broken. The Livechat-Button doesn't even work, so I opened a ticket and opened PayPal disputes. The customer service then told me they can not refund the money as long the PayPal disputes are opened and asked me to close them, which I did not because I would lose the PayPal protection. They even told me they had a phonecall with PayPal and that it would be fine if I close the disputes, they told me I could reopen the dispute anytime which is not true. Once a PayPal dispute is closed it cannot be opened by the buyer. I had a phone call with PayPal on this topic myself and got told not to close the disputes until I receive my refunds. Marcaria could refund the money at any time while the disputes were open. So Marcaria and I could not find a solution without PayPal. I then had to wait for two weeks until PayPal got into the case and resolved the dispute for us. Knowing I would win the dispute since no domains were delivered I waited for PayPal´s solution. But then PayPal decided to only refund one of in total three disputes in my favor! Marcaria won the case and got to keep over $830. Knowing this could not be right I called PayPal again and told them the situation, they then reopened the disputes and today after 21 days of pure stress I got my money back! So be cautious when paying with PayPal and do not rely on PayPal to close the disputes in your favor! Update from 1-Star rating to 3-Star: Marcaria lately called me and explained the whole situation to me. Unfortunately there was a uncommon error during the payment process and Marcaria is now investigating it together with PayPal. Marcaria told me they are working hard to improve their processes and the amount of 5-Star ratings here on Trustpilot shows, that my experience was an isolated case. Marcaria generously offered to compensate me for this unfavorable situation.
Date of experience: March 23, 2021
HS
I found Marcaria.com very helpful and…
I found Marcaria.com very helpful and supportive and fast reply on everything even though some time I asked silly question but the supporting team always answer it in a polite way .thank you
Date of experience: March 19, 2021
J
Jonathan
US
Bought a domain name
Bought a domain name, very quick and easy. Then transferred the domain name to another web services provider, again very quick and easy and with all the support and technical knowledge to enable a non IT person like myself to carry out very easily
Date of experience: March 19, 2021
LS
So far all are very good the Support…
So far all are very good the Support reply all are well and clear, just if can speed up the reply will be great.
Date of experience: March 19, 2021
AD
Professional and honest people
Professional and honest people. Excellent response.
Date of experience: March 14, 2021
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