Honest letting agent - responded quickly to issues
Best letting agents I have dealt with, quick to respond to any issues etc. Would be 5 stars but the property itself was not great but they were fair with the deposit / renewals etc.
Lentin Smith Lettings & Property Management is an independent letting agency based in Harrogate and Leeds, specializing exclusively in property lettings across the Yorkshire region. Established in 2008, the company has developed a strong reputation for providing professional and transparent services tailored to the needs of both landlords and tenants. With over 40 years of collective experience in the property management sector, Lentin Smith focuses on building long-lasting relationships founded on trust and effective communication. The company serves a diverse clientele, including landlords seeking reliable property management solutions and tenants searching for suitable rental properties, such as houses, flats, and apartments. Lentin Smith’s expertise enables them to adapt to various property-related scenarios, ensuring a comprehensive approach to lettings. Customers can benefit from services such as market appraisals and property search assistance, making Lentin Smith a valuable partner in the Yorkshire lettings market.
Reviewers frequently report negative experiences with LentinSmith Letting & Property Management, citing customer pain points more often than praise. Common complaints include lentinsmith, tenants, agency, ever.
A smaller set of reviewers mention positives such as letting, conditioning, conditioning house, house. Overall sentiment is predominantly negative based on 5 reviews and an average rating of 2.4 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.4 | 5 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.0 | 2 |
5 reviews of LentinSmith Letting & Property Management. Filter by what matters to you.
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Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 60% are 1–2★.
Lentin Smith Lettings & Property Management is an independent letting agency based in Harrogate and Leeds, specializing exclusively in property lettings across the Yorkshire region. Established in 2008, the company has developed a strong reputation for providing professional and transparent services tailored to the needs of both landlords and tenants. With over 40 years of collective experience in the property management sector, Lentin Smith focuses on building long-lasting relationships founded on trust and effective communication. The company serves a diverse clientele, including landlords seeking reliable property management solutions and tenants searching for suitable rental properties, such as houses, flats, and apartments. Lentin Smith’s expertise enables them to adapt to various property-related scenarios, ensuring a comprehensive approach to lettings. Customers can benefit from services such as market appraisals and property search assistance, making Lentin Smith a valuable partner in the Yorkshire lettings market.
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