Question 1

What is a Ledger hardware wallet?

Accepted Answer

A Ledger hardware wallet is a physical device that securely stores your cryptocurrency private keys offline. It provides enhanced security by keeping your crypto assets protected from online threats like hacking and malware.

Question 2

Which cryptocurrencies are supported by Ledger devices?

Accepted Answer

Ledger devices support over 5,500 cryptocurrencies including Bitcoin, Ethereum, Litecoin, XRP, and many ERC-20 tokens. You can check the complete list of supported assets on Ledger's official website or through the Ledger Live app.

Question 3

How do I set up my Ledger device?

Accepted Answer

Download the Ledger Live app, connect your device via USB, and follow the setup wizard to initialize your device. You'll create a PIN code and write down your 24-word recovery phrase, which is crucial for wallet recovery.

Question 4

What should I do if I lose my Ledger device?

Accepted Answer

If you lose your device, your funds are still safe as long as you have your 24-word recovery phrase. You can restore your wallet on a new Ledger device or compatible wallet using this recovery phrase.

Question 5

How can I contact Ledger customer support?

Accepted Answer

You can contact Ledger support through their official website's support portal, where you can submit a ticket or browse their help center. Support is available via email, and response times typically range from 24-48 hours.

Question 6

What is Ledger Live and do I need it?

Accepted Answer

Ledger Live is Ledger's official companion app that allows you to manage your cryptocurrencies, check balances, and send/receive transactions. While not mandatory, it's the recommended way to interact with your Ledger device safely.

Question 7

Are Ledger devices covered by warranty?

Accepted Answer

Yes, Ledger devices come with a 2-year warranty that covers manufacturing defects. The warranty does not cover physical damage from misuse, water damage, or normal wear and tear.

Question 8

Can I use my Ledger device with third-party wallets?

Accepted Answer

Yes, Ledger devices are compatible with many third-party wallets and applications such as MetaMask, Electrum, and MyEtherWallet. This allows you to use your preferred wallet interface while maintaining the security of your Ledger device.

Question 9

How often should I update my Ledger device firmware?

Accepted Answer

You should update your Ledger device firmware whenever new updates are available, as they often include security improvements and new features. Updates are released periodically and can be installed through the Ledger Live app.

Question 10

Is it safe to buy a Ledger device from third-party retailers?

Accepted Answer

It's recommended to purchase Ledger devices only from Ledger's official website or authorized resellers to avoid tampered devices. Never buy pre-owned devices or those that come with pre-generated recovery phrases, as these may be compromised.

Month	Average	Reviews
Aug 25	3.3	18
Sep 25	3.7	42

Company	Overall	Legit	Service	Website & app	Trend	Reviews
LedgerThis company	3.6 out of 5 (good)	100 out of 100	3.2 out of 5 (fair)	2.3 out of 5 (poor)	—	60
Kraken	1.5 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.8 out of 5 (poor)	—	62
Kolo	4.6 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	—	25
TruBit	3.4 out of 5 (fair)	100 out of 100	—	—	—	20
CoinDelite - Latest Bitcoin News and Press Release	5.0 out of 5 (good)	33 out of 100	—	—	—	6

Ledger reviews & trust report

Ledger has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 37 positive reviews

Top complaintsof 22 negative reviews

How it compares

Reviews

Customer reviews (60)

I am sad one ledger broke

Ledger FAQ

What is a Ledger hardware wallet?

Which cryptocurrencies are supported by Ledger devices?

How do I set up my Ledger device?

What should I do if I lose my Ledger device?

How can I contact Ledger customer support?

What is Ledger Live and do I need it?

Are Ledger devices covered by warranty?

Can I use my Ledger device with third-party wallets?

Alternatives to Ledger

Kraken

Kolo

TruBit

CoinDelite - Latest Bitcoin News and Press Release

The CrowdTrust Experience⭐

How often should I update my Ledger device firmware?

Is it safe to buy a Ledger device from third-party retailers?

About Ledger