11 months ago
Lave priser, god service, ingen problemer. Vi lejede en Dacia Duster (old model) som tog os over hele Island på 14 dage, perfekt tur.
11 months ago
Nous avons loué véhicule avec assurance tout risque. Suite à crevaison, impossible d'enlever la roue grippée. Plusieurs appels téléphone et mails à Lava Car, restés sans réponse. Nous avons été obligé... See more
Company is very quick with reponding to email and help with any questions I have. We feel peace of mind with full car insurance, checking in and out is a breeze. They also provide helpful pdf booklet of driving in Iceland We also got a complimentary upgrade so thank you :)
I rented a Tesla Y, and their service was completely seamless throughout my ring road journey. The car was able to supercharge without any issues, and I was able to return the car an hour later while still staying within my contract which was very helpful. The airport pickup was fast and easy too!
I checked online prior to departure and the collection of the car was fast and trouble free. The staff were helpful and the drop off was equally simple.
All was pefect, we had no problems. the car (Mitsubishi) was new and in very good condition. if we come back to iceland, LAVA CAR Rental is our option !
Première location avec Lava Car et nous en avons été totalement satisfait! Une navette Lava Car nous prend à l'aéroport et nous emmène jusqu'aux bureaux. Au retour on ramène la voiture au même endroit et la navette nous ramène à l'aéroport. Nous avions loué un Toyota RAV4 avec l'assurance full protection ( idéal pour des pistes gravel sans passage de gué style Kjolur ... pour les pistes F avec passage de gué il faut un modèle supérieur style Landcruiser- à noter que la voiture ne sera de toute façon pas assurée en cas de problème lors d'un passage de gué , mais cela quel que soit le loueur). Facile à conduire il a été parfait pour notre périple dans les fjords de l'ouest. Personnel sympa, prise en charge et restitution rapide, on recommande sans problème.
Gik efter planen
Great experience! Super helpful staff!
This is the second time that I have driven around Iceland and if I was to drive around this unique island for a third time, I would chose Lava again. Great car, easy instructions, and great people to deal with. We had the car for 16 days. Worth every penny!
"Ausgezeichneter Service von Lava Rental! Wir haben einen Suzuki S-Cross 4x4 gemietet, der in einwandfreiem Zustand war und perfekt für die isländischen Straßen. Die Abholung und Rückgabe verliefen reibungslos und das Personal war sehr freundlich und hilfsbereit. Sehr empfehlenswert!"
Todo facilidades y amabilidad. Gracias a Rocío por su simpatía y buena disposición. Si volvemos, repetiremos.
Das Auto war in einem super Zustand, nette Mitarbeiter, kurze Wartezeiten beim Abholen
Superb service and outstanding value for the money! Highly recommend!
First time with this company. I am totally satisfied with the service. The pick-up and return are super easy. The shuttle between the agency and the airport is very convenient. The car was clean and in very good condition. I highly recommend.
Fantastic service since we collected the car until we dropped it off.
Alt fungerede super fint. God service. God bil. Styr på tingene. Kan klart anbefales.
Perfect service! Pick up and drop off process very easy, perfect car. No complaints at all. Would book here again when we visit Iceland.
Everything went smoothly with Lava Car Rental from booking to being dropped off at the airport! We rented the Renault camper van and it was in a good shape with almost everything you need for a camping trip in Iceland. The van is fuel efficient and very affordable. The staff at the office were very friendly and helpful. I will definitely recommend Lava Car Rental (already did to my colleagues) and will rent from them again for my next trip!
I wasn’t familiar with this company but when I return to Iceland, I will always use them. From the beginning of the process to the very end, they communicate, recommend and assist in every way. I took the full coverage package and it was a great experience. Thanks also for help with an unpaid parking fee and extra help to resolve.
Top ! Très bon loueur, voiture de qualité.
Easy and Good service 👍
Based on analysis of 49 reviews rated 1-2 stars for Lava Car Rental
“Nous avons loué véhicule avec assurance tout risque”
“I requested GPS and wifi for our rental”
“I've rented enough cars around the world to know the difference between good service and bad, and honestly, this comp...”
“Unfortunately, Lava charges $50 as an admin fee on top of this”
“When we returned the car, the company offered us a $100 refund, which we accepted, but we made it clear we were not s...”
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Lava Car Rental is a local car rental company based in Iceland, offering a range of vehicles for travelers looking to explore the country. The company operates primarily from Keflavik International Airport, providing convenient pick-up and drop-off services for customers. With a focus on customer satisfaction, Lava Car Rental maintains high ratings across multiple review platforms, reflecting its commitment to quality service. The company caters to a diverse clientele, including tourists and business travelers, by offering wallet-friendly rental options with included insurance. Customers can benefit from features such as online check-in, free cancellation, and 24-hour availability. Lava Car Rental is dedicated to ensuring a smooth rental experience, making it a reliable choice for those seeking to drive through Iceland's scenic landscapes.
Lava Car Rental receives high praise from many customers for its efficient service and competitive pricing, particularly at the airport. Reviewers frequently highlight the quick check-in and check-out processes, as well as the quality of the vehicles, with several mentioning upgrades to better models. However, there are notable complaints regarding customer service, with some consumers reporting unresponsive staff and issues with vehicle condition upon pickup. Instances of long waits for shuttles and problems with equipment like GPS and Wi-Fi also surface in reviews. Overall, while many enjoy a seamless rental experience, the negative feedback about service and vehicle readiness suggests room for improvement. The sentiment leans positively, but attention to customer service could enhance the overall experience.
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