Home Needs Appliances Repair and Sales Reviews

Recently bought a washing machine... Staff very friendly and the service was very fast without cutting down on quality and care High recommend

Very good service and highly recommended

I recently used Home Needs Appliances for my washing machine repair, and I must say that I had a great experience with them. From the very beginning, everything was transparent and straightforward - there were no hidden costs or surprises. The customer service was excellent, and the repair was done quickly and efficiently. I was kept informed throughout the process, which was reassuring. After such a positive experience with the repair service, we decided to purchase a new fridge freezer from Home Needs Appliances. The price was very competitive, and the delivery was prompt and hassle-free. The installation was also perfect, with the team taking great care to ensure everything was working correctly before leaving. Overall, I have been thoroughly impressed with Home Needs Appliances. Their commitment to customer service and satisfaction is evident, and I would not hesitate to recommend them to anyone in need of home appliances or repairs. Thank you for such a great experience.

such a expert staff, my washing machine had a issue, they came on the next day and fixed it in the 30 minutes wow! . engineers were so professional and patient they answered all my questions. I’m so happy to use Home Need Appliances.

Thank you home needs really appreciate it I bought a washing machine and fridge freezer Same day delivery very happy with the price and Service they very friendly highly recommended Home needs thanks once again

I ordered a fridge/freezer from this shop which was, eventually, delivered at 9pm, despite being given several estimated delivery times. However, the door on the fridge/freezer would not close properly and there was a hole in the freezer door. I reported this and they came to take it back. I then went back to the shop and specifically stated that I wanted a 50/50 frost free. When it arrived it was the wrong size, a 60/40, not what I had ordered, so they took this one back. The third was delivered and although it was the correct size, I found hairs in the freezer compartment and immediately contacted them and was told it had been due to the weather whilst they were delivering it. I did not want to make a fuss, so I filled the freezer with food. However, the next morning, there was a puddle of water on the floor beside the freezer, it was not working at all and all my food was defrosted. I then found a sticker on the back of the fridge/freezer which stated "CURRYS FAULTY ITEM", even though I had been assured it was brand new. After several calls and being given a time slot for uplift, they finally came 2 days later, time I had to take off work. I emailed several times to complain and seek compensation for the food waste and time off work. Only one of my calls was answered, but they subsequently hung up the phone. They have since said that they did not charge me for a delivery or collection of the faulty goods and have now been ignoring all emails and phone calls.